I been going here for years off and on for the weight loss and chiropractor. Good service and professional staff.
Blanca R.
Jul 2022
Thai place is pathetic full of rude people!!!!!! Mariela Marcella whatever her name is Is rude unprofessional!!!! Had the nerve to tell me Can you stop calling!!! You been calling all day one time is enough !!! Wtf!!! What kind of service is this !! First of all I only called 3 times and NOT All DAY!!! And why would you say that to a patient !!!! And then when I told her if I could schedule an appointment she had the nerve to say give me your phone number and I will call you back Having me on the phone!!! Why couldn't she schedule me an appointment then!!!!!!!! Really ???????? I been coming to this cleaning over 8 years l. Never again
Mari M.
Aug 2021
Had my first chiropractor visit with Dr. Butchart. Staff was VERY friendly. The check in process was not organized at all. I waited 40 mins in line just to check in all while standing which wrecked havoc on my back. When the doctor adjusted me - HOLY SMOKES instant relief. Wow I'm in awe of how incredible I feel now. I cannot wait to go back.
Jorge A.
Mar 2021
Worst place I have ever had to deal with. The only reason I'm giving them is a star it's b/c there isn't a half a star to give them. Where do I start let me see the girls that work there are rude and unprofessional. Some of the most stuck up people I have ever met. They give you attitude, they hang up on you when they don't know the right answer. If your appointment it at 10:00 you won't be seen until 12:00. And I have no clue why they take so long when the chiropractor really doesn't do anything but ask you how you are but doesn't really even do anything to help. On top of that THEY DO NOT DO THERE JOB!!!! I been going back and fourth with disability b/c the doctor said the offices where behind. But it just so happens that THEY HAVE NOT TURNED IN MY PAPER WOR THAT I HAVE BEEN TAKING EVERY SINGLE VISIT. SO I HIGHLY RECOMMEND THAT IF YOU ARE HURT OR AN NEED OF HELP DO NOT TO COME TO THIS PLACE.
Khado ..
Oct 2020
I would like to start off and make it clear that this review is not for dr dennis butchart he is great and really did a great job on treating my back and shoulder and neck pain ive been coming to his office for quite some time i was reffered to him by my older brother actually alot of my friends and family see Dennis i even got my husband seeing him for adjustments because dennis is that good we were all always very pleased with his work,but unfornately ive decided to stop and canceled my future appointments. The reason being having a really bad experience my last visit with his office staff member i believe her name was lena the older women who usually calls out patients names for there appointments she sits at the desk near the door this was about two weeks ago it was a busy day for the office and they were running behind which is totally understandable it happens but what is wrong is for office staff member to be rude to a patient. my appointment was at 12 pm September 28th i originally had a appointment for oct 9th 2 pm but i rescheduled to a sooner date due to my shoulder hurting and I took dennis advice to come in earlier so i cancelled the oct 9th appointment and came in it was i believe the 28th a monday i was told 12 pm. When I got there I waited and it turned 12:35ish so i naturally went in and asked "lena" how much more longer i have 12 pm appointment and she rudely asked me what my name was she looked me up and said your appointment is at 12:20 you have five patients ahead of you, I told her I was advised my appointment is at 12 PM And she tells me do you have your appointment card to prove it I said no because it was rescheduled over the phone and she told me no your appointments is at 12:20 PM the system the computer never lies so you're just going to have to wait she sounded irritated and was rude I didn't wanna argue with her I had somewhere else I needed to be so I simply told her OK can I reschedule she says you have an appointment on October 9th 2 PM already are you aware of that?? in a rude tone trying to make me look d*** I told her yes that appointment has actually been canceled and I rescheduled it for today the 28th at 12 PM that's why I'm here today and she said nope your appointment is not canceled for oct 9th. Which my husband called and indeed canceled from oct 9th to the 28th 12 pm, and before I could say anything else to her she cuts me off after that and says why don't you while she was using hand gestures move over there because you're holding up the line and go talk to them referring to the receptionist girls.I said OK sure no problem so I went up to the receptionist girl told her to just cancel my appointment for today and cancel my appointment for October 9th I just don't want to come here anymore the receptionist girl I was speaking to was really kind and understanding Apologetic she even asked me if I would like to go see Dennis right now I said no I just want to cancel my appointment and it's not fair to the other customers I just don't want to come here anymore so she went ahead and canceled my appointment for that day and for the appointment of October 9 which should've been canceled already my husband also has an appointment on the October 9th and I told him he can go ahead and go I just choose not to because whenever and where ever I get a negative vibe or a bad experience somewhere I just don't like going there anymore and that day Lena I understand was having a really tough day but she needs better customer service and no need to be rude to someone Who was simply just asking how much more longer I only went in one time and asked one simple question. Even the fact that if my appointment really was at 12:20 and it was a miscommunication over the phone and we were told 12 PM there was no need for her to be rude and say that computer the system never lies and telling me I'm lying and for her to excuse me while I'm still talking to get out of her way and go
Alexis M.
Sep 2020
When I went here on my first time for the weight loss program they forgot to take my measurements, and my follow up appointment I had an 11:30 appointment and didn't get seen until 1:00pm. I asked to get compensated for my wait being as I went on my lunch time and got in trouble, yet alone missed out on money for time missed, but they said no. So I asked to speak to the manager and they refused to let me speak to her when she was right behind the desk. This place has horrible service and the wait is not worth it!
Melissa M.
Apr 2020
Andrew don't forget you have an appt. 4-13 at 9:30. I don't know who Andrew is and I have never heard of this place but I got text msg this morning of this appointment reminder. Obviously someone doesn't know what they are doing when taking personal information. Unprofessional to say the least. Unfortunately I had to give a star rating to post this.
Maria G.
Feb 2020
Rude front desk, no ethics whatsoever, saying thank you with an attitude doesn't make you polite (strike one). Oh you can't look up my benefits because you failed to take it over the phone and it would take too long to check (strike two). So I had my PPO rep fax over a breakdown of my benefits, 200 pages long, satisfied? Now you want me to pay you my co-pay before I go back to see the doctor (whom is substituting) after waiting for MORE than an hour (strike three). No thank you, there, I was polite rude front desk worker. I left and found a decent place to visit for my needs. No I don't suggest this place. Plus there's nowhere to sit and I wouldn't want to sit on them disgusting chairs with white crap all over them if there were any seats available. Who's running this place???? Waist of time, seriously. That one star is an obligation so that I can post my opinion about this hell hole. Son unas perra's aqui
Marionna S.
Aug 2019
Hello As I'm on my way to my appointment I thought I'd might leave a review. I've been coming here for two years and the service is great. It's slow checking in and out but at this point what do you expect ? There a hot commodity and everybody wants in! I love there B-12 shots and appetite suppressants. I've lost 60 pounds in the last YEAR and it has not been easy! Thank you Dr.Bucthart for working with me through my alcoholism and the staff that make every visit worth coming back again. Xoxo Mari
Beto M.
Jul 2019
Hello Dr. Butchard is the best. Been seeing him for 10+ years. Staff is friendly and professional. If you are in pain I'm sure he can help you.
Passion For W.
I been going here for years off and on for the weight loss and chiropractor. Good service and professional staff.
Blanca R.
Thai place is pathetic full of rude people!!!!!! Mariela Marcella whatever her name is Is rude unprofessional!!!! Had the nerve to tell me Can you stop calling!!! You been calling all day one time is enough !!! Wtf!!! What kind of service is this !! First of all I only called 3 times and NOT All DAY!!! And why would you say that to a patient !!!! And then when I told her if I could schedule an appointment she had the nerve to say give me your phone number and I will call you back Having me on the phone!!! Why couldn't she schedule me an appointment then!!!!!!!! Really ???????? I been coming to this cleaning over 8 years l. Never again
Mari M.
Had my first chiropractor visit with Dr. Butchart. Staff was VERY friendly. The check in process was not organized at all. I waited 40 mins in line just to check in all while standing which wrecked havoc on my back. When the doctor adjusted me - HOLY SMOKES instant relief. Wow I'm in awe of how incredible I feel now. I cannot wait to go back.
Jorge A.
Worst place I have ever had to deal with. The only reason I'm giving them is a star it's b/c there isn't a half a star to give them. Where do I start let me see the girls that work there are rude and unprofessional. Some of the most stuck up people I have ever met. They give you attitude, they hang up on you when they don't know the right answer. If your appointment it at 10:00 you won't be seen until 12:00. And I have no clue why they take so long when the chiropractor really doesn't do anything but ask you how you are but doesn't really even do anything to help. On top of that THEY DO NOT DO THERE JOB!!!! I been going back and fourth with disability b/c the doctor said the offices where behind. But it just so happens that THEY HAVE NOT TURNED IN MY PAPER WOR THAT I HAVE BEEN TAKING EVERY SINGLE VISIT. SO I HIGHLY RECOMMEND THAT IF YOU ARE HURT OR AN NEED OF HELP DO NOT TO COME TO THIS PLACE.
Khado ..
I would like to start off and make it clear that this review is not for dr dennis butchart he is great and really did a great job on treating my back and shoulder and neck pain ive been coming to his office for quite some time i was reffered to him by my older brother actually alot of my friends and family see Dennis i even got my husband seeing him for adjustments because dennis is that good we were all always very pleased with his work,but unfornately ive decided to stop and canceled my future appointments. The reason being having a really bad experience my last visit with his office staff member i believe her name was lena the older women who usually calls out patients names for there appointments she sits at the desk near the door this was about two weeks ago it was a busy day for the office and they were running behind which is totally understandable it happens but what is wrong is for office staff member to be rude to a patient. my appointment was at 12 pm September 28th i originally had a appointment for oct 9th 2 pm but i rescheduled to a sooner date due to my shoulder hurting and I took dennis advice to come in earlier so i cancelled the oct 9th appointment and came in it was i believe the 28th a monday i was told 12 pm. When I got there I waited and it turned 12:35ish so i naturally went in and asked "lena" how much more longer i have 12 pm appointment and she rudely asked me what my name was she looked me up and said your appointment is at 12:20 you have five patients ahead of you, I told her I was advised my appointment is at 12 PM And she tells me do you have your appointment card to prove it I said no because it was rescheduled over the phone and she told me no your appointments is at 12:20 PM the system the computer never lies so you're just going to have to wait she sounded irritated and was rude I didn't wanna argue with her I had somewhere else I needed to be so I simply told her OK can I reschedule she says you have an appointment on October 9th 2 PM already are you aware of that?? in a rude tone trying to make me look d*** I told her yes that appointment has actually been canceled and I rescheduled it for today the 28th at 12 PM that's why I'm here today and she said nope your appointment is not canceled for oct 9th. Which my husband called and indeed canceled from oct 9th to the 28th 12 pm, and before I could say anything else to her she cuts me off after that and says why don't you while she was using hand gestures move over there because you're holding up the line and go talk to them referring to the receptionist girls.I said OK sure no problem so I went up to the receptionist girl told her to just cancel my appointment for today and cancel my appointment for October 9th I just don't want to come here anymore the receptionist girl I was speaking to was really kind and understanding Apologetic she even asked me if I would like to go see Dennis right now I said no I just want to cancel my appointment and it's not fair to the other customers I just don't want to come here anymore so she went ahead and canceled my appointment for that day and for the appointment of October 9 which should've been canceled already my husband also has an appointment on the October 9th and I told him he can go ahead and go I just choose not to because whenever and where ever I get a negative vibe or a bad experience somewhere I just don't like going there anymore and that day Lena I understand was having a really tough day but she needs better customer service and no need to be rude to someone Who was simply just asking how much more longer I only went in one time and asked one simple question. Even the fact that if my appointment really was at 12:20 and it was a miscommunication over the phone and we were told 12 PM there was no need for her to be rude and say that computer the system never lies and telling me I'm lying and for her to excuse me while I'm still talking to get out of her way and go
Alexis M.
When I went here on my first time for the weight loss program they forgot to take my measurements, and my follow up appointment I had an 11:30 appointment and didn't get seen until 1:00pm. I asked to get compensated for my wait being as I went on my lunch time and got in trouble, yet alone missed out on money for time missed, but they said no. So I asked to speak to the manager and they refused to let me speak to her when she was right behind the desk. This place has horrible service and the wait is not worth it!
Melissa M.
Andrew don't forget you have an appt. 4-13 at 9:30. I don't know who Andrew is and I have never heard of this place but I got text msg this morning of this appointment reminder. Obviously someone doesn't know what they are doing when taking personal information. Unprofessional to say the least. Unfortunately I had to give a star rating to post this.
Maria G.
Rude front desk, no ethics whatsoever, saying thank you with an attitude doesn't make you polite (strike one). Oh you can't look up my benefits because you failed to take it over the phone and it would take too long to check (strike two). So I had my PPO rep fax over a breakdown of my benefits, 200 pages long, satisfied? Now you want me to pay you my co-pay before I go back to see the doctor (whom is substituting) after waiting for MORE than an hour (strike three). No thank you, there, I was polite rude front desk worker. I left and found a decent place to visit for my needs. No I don't suggest this place. Plus there's nowhere to sit and I wouldn't want to sit on them disgusting chairs with white crap all over them if there were any seats available. Who's running this place???? Waist of time, seriously. That one star is an obligation so that I can post my opinion about this hell hole. Son unas perra's aqui
Marionna S.
Hello As I'm on my way to my appointment I thought I'd might leave a review. I've been coming here for two years and the service is great. It's slow checking in and out but at this point what do you expect ? There a hot commodity and everybody wants in! I love there B-12 shots and appetite suppressants. I've lost 60 pounds in the last YEAR and it has not been easy! Thank you Dr.Bucthart for working with me through my alcoholism and the staff that make every visit worth coming back again. Xoxo Mari
Beto M.
Hello Dr. Butchard is the best. Been seeing him for 10+ years. Staff is friendly and professional. If you are in pain I'm sure he can help you.