Top Roofing Services is a highly recommended roofing company that provides exceptional service and workmanship. From the initial appointment with the owner/estimator Ever, to the completion of the project, the company demonstrates professionalism and attention to detail.
The owner, Ever, thoroughly inspected the condition of the roof, provided suggestions on materials, and answered all questions and concerns regarding the roof replacement and repair of rotted/deteriorated wooden eaves and fascia boards. His price estimate was competitive and stood out for its lack of hard sales tactics, reasonable estimates for rotted wood replacements, and the long-term experience of his employees.
The office manager, Amy, kept the customer informed about scheduling and necessary paperwork. Before the work began, the foreman, Nestor, explained what to expect. The roofers started on time, efficiently tearing off the old roof and replacing all rotted wood on the first day. They even covered the customer's laundry room and garage to prevent debris from falling on their belongings.
The team's coordination with city permits and inspections ensured a smooth process, with no lag time. The roofers arrived on time each day, and the foreman or his co-worker, Efron, were always on-site to address any questions or concerns. At the end of each workday, the roofers cleaned up all debris and nails, ensuring no damage to the customer's vehicles.
Despite an accidental incident where the roofers crimped the customer's fiber optic cable, Top Roofing Services promptly paid the repair bill, demonstrating their commitment to customer satisfaction. The new roof was completed within three days, and the city building inspector approved it on the fourth day.
Overall, Top Roofing Services provided a five-star experience, with exceptional service, workmanship, and attention to detail. The customer was so impressed that they would hire the company again for any future roof-related issues.
