Chase Mortgage

Jul 2023

I went into Chase to meet Tyler to set up an account with JP Morgan. Tyler was VERY RUDE! Starting to raise his voice and told me this was not the right place for me. I'm absolutely shocked they would let someone like Tyler work at a financial institution. The rest of the staff is always friendly and helpful. I am really considering moving my funds from Chase because I had such a bad experience with Tyler.

Mar 2022

I am moving ALL my money to another bank after the worst experiences ever. We have been customers for years and when I opened an additional business account it was closed TWICE without notice. its impossible to run a business when you bank account keeps getting closed. I have asked many times to be called back by the branch manager. Nothing. Will take my extensive business elsewhere.

Sep 2021

Horrible service! I walked in at 4:30pm to open up a bank account and a lady with pink hair, Stephanie Hall said it takes about an hour that she would need to schedule me. I told her I have a job and have limited time. I had left work early to open up this bank account. She was very rude and dry and directed me to do it online. Clearly, this lady has no customer service skills and had no intention to do her job. Chase retrain your staff. I will also be calling corporate. She was so unprofessional.