About Tracy Valley Cleaners 1
Tracy Valley Cleaners is a dry cleaning business that has been serving the community for over 20 years. The reviews indicate that the quality of their dry cleaning and tailoring services is generally good, with customers appreciating the precision of the tailoring work. However, some customers have experienced issues with the handling of delicate fabrics, such as a silk skirt that was damaged by the use of pins. Additionally, a customer reported poor customer service, with the owner refusing to redo a dress that was returned with a bad odor. Overall, Tracy Valley Cleaners seems to provide reliable dry cleaning and tailoring services, but may need to improve their handling of delicate fabrics and customer service.
Very friendly, experienced and reliable. The owner is super friendly and really knows clothes. You can tell they’ve been doing this a long time. Everything comes back looking perfect! Highly recommend!!
No good customer service even the owner was at front desk, been going to them last couple year and had the complaint 1st time ask them to Re do but the owner said No. dress was smelling bad, didn’t even wear it for one time after the dry cleaning.
I have a difficult time finding a decent dry cleaner as my usual place closed down. This place is expensive but did actually clean the clothes so that was nice. My main issue is I want them to know using pins to hold the entire weight of a silk skirt is not the best idea. It left holes that are to large to close and has some fabric starting to pull out now. This item was pricey and now I will have to be very careful with it. If they did this method every time the skirt would be torn apart. I recommend they find something that does not pierce the fabric or pin the inner fabric that does not show.