Family Optometry of Tracy is praised for its professional staff and welcoming environment. Dr. Shelly and her team are known for being punctual, with no wait times longer than five minutes. Many customers appreciate the personal care and attention they receive, feeling comfortable during their visits. The office has a clear $50 cancellation policy for missed appointments, which is communicated to clients beforehand. Customers have expressed great satisfaction with the flexibility of appointments and the knowledge and friendliness of the staff, including Rebekah. The doctors, such as Dr. Siu, are described as first-rate and a joy to see. Overall, the business is recommended for its excellent service and quality eye care.
This is a wonderful family care facility for anyone in need of an eye doctor. The doctor was incredibly kind and friendly throughout the entire visit. Furthermore, the staff members were very professional and attentive to all of my needs. Everything about the office felt welcoming and well-organized. I would highly recommend this practice to anyone looking for excellent eye care.
I love Dr. Shelley, she's has the best bedside manner. She's precise, friendly, and knows a lot about vision.
If you have problems with your glasses, Beka is the person you want to help you. She is VERY knowledgeable, knows glasses inside and out. I had troubles with my glasses and she knew exactly with the problem was. I wasn't able to get them right until she helped us. She's very good at what she does and is very nice.
The employees are very friendly! Mia was so patient with my two year old who was easily distracted while picking out new glasses. She also did a great job working with our insurance company to make sure we got what we needed.
2104 West Grant Line Road, Tracy, CA 95377
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