About Pelican Products, Inc.
Pelican Products, Inc. offers a range of high-quality products, including durable cases and lights. Customers appreciate the excellent warranty and customer service, with representatives providing prompt assistance and support. One customer praised an employee for ensuring their order was shipped quickly and upgraded, highlighting the personal touch in service. The factory is also inviting, with friendly employees creating a welcoming atmosphere. Many recommend visiting in person for a positive experience. Overall, Pelican is known for its outstanding product quality and dedicated customer care, making it a preferred choice over competitors like Yeti and Igloo.
maybe the best company on the planet. Used their cases for 15 years. Last year, latch broke. They sent me a new one no charge. This year, the other latch broke. Sent email asking them to advise. They didn't respond except with email showing that the sent the replacement part free of charge again. I get the part today. They sent 4 latches. Not one. Four. Who does that? No charge? I can't recommend the company enough based on initial quality of their superior cases, and their customer service commitment afterwards.
Best wallet I've ever had! It's pretty beat up but I love it! My keys are strapped to it with a carabiner hook! One of the most important things that I carry, so having a safe, secure, waterproof, small and nice looking wallet has been a pleasure owning and I hope you keep this design and never stop making it. Im hoping I can upgrade one day the same exact wallet but with an epoxy paint job so it stays nice? maybe have an option in brass or titanium or anodized/alodined?forever wallets!
I have had absolutely the best experience with Pelican customer service! If their product wasn’t just as amazing, I would say the team there could carry the weight of an inferior product with their customer service alone, but I’m beyond pleased with the product as well. I have a Pelican 9460 mobile lighting system that I wasn’t sure what was wrong with it. I just reached out and spoke with Dawna Morejon and within a week, they sent me a shipping label, received the unit, made all repairs and I got it back like new! No hassle what so ever! It was by far the best experience I have had when dealing with customer support! They got me as a customer for life. So thank… read full review
Monday 8AM - 5PM
Tuesday 8AM - 5PM
Wednesday 8AM - 5PM
Thursday 8AM - 5PM
Friday 8AM - 5PM
Saturday Closed
Sunday Closed
23215 Early Ave, Torrance, CA 90505
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