About Payless Water Heaters & Plumbing
Payless Water Heaters & Plumbing is a trusted business known for their meticulous work and knowledgeable staff. Their team is praised for their friendliness, professionalism, and expertise in handling water heaters, including tankless models. Customers have appreciated how quickly and efficiently repairs are made, often with same-day replacements completed in just a couple of hours. One customer shared that the team was particularly kind, transparent, and thorough, taking time to install a new tankless water heater and leaving the work area spotless. The staff is flexible in scheduling, accommodating customers even on weekends and providing detailed explanations of various options, including different packages and warranties. Many reviews highlight the company's willingness to work with customers on payments and provide discounts when needed. Customers also note that the company goes above and beyond by flushing out water heaters and removing debris to ensure everything looks great after service. Recently, clients have mentioned their satisfaction with the promptness and professionalism of the staff, including remarks about how pleasant and hardworking team members are. Overall, Payless Water Heaters & Plumbing leaves clients satisfied with high-quality work, reasonable prices, and a friendly, caring approach, truly living up to their motto: "Let our family take care of yours!"
I really don't like to share my feedback however I must do it in this case. This was a great experience. I live in an old historic part of Santa Ana. Both Ezequiel and Juan took a lot of care during the installation process and went above and beyond. They were very professional and all-around nice guys. I am very happy with the job they did and their communication.
We came back from a trip to find water leaking from our water heater. The team (Jessica, Evan, & Juan C.) Was extremely professional and helpful. They cared to do a good quality job, and to ensure my budget was within reach. They accommodated for it all, and installed a new water heater.
I recommend them to anyone who experiences a water heater failure.
Excellent service. My 19-year old water heater needed to be replaced. Jennifer arranged for David to see me within a couple of hours. David explained to me exactly what was needed and what the cost options were. He started work immediately, and within a couple of hours I had a new water heater installed. I recommend Jennifer and David for their excellent service