About Electric Ave Thousand Oaks
Electric Ave Thousand Oaks specializes in servicing alternative vehicles, including electric cars, hybrid cars, natural gas cars, and hydrogen cars. This shop is an extension of a successful concept from Silver Lake, created by a seasoned automotive expert with 35 years of experience. The team, led by knowledgeable technicians, is dedicated to providing honest and reputable service to customers. Customers praise the staff for their clear communication and genuine care. One customer appreciated how Nathan quickly diagnosed issues with a 2008 Toyota Prius, ordered the parts, and replaced the battery efficiently. He also provided future repair suggestions with photo evidence, making customers feel well-informed and respected. Others found the experience seamless, with Nathan explaining inspection results patiently and working within the promised time. The shop is known for its honesty, not engaging in upselling, but focusing on what is best for the vehicle and owner. They helped spot and clean a minor hybrid battery enclosure filer issue without charging, demonstrating their helpfulness and trustworthiness. Customers feel confident that Electric Ave Thousand Oaks is a reliable choice for hybrid vehicle repairs, especially since they are aware of the limited number of hybrid and EV specialists in the area.
Took a hybrid to Electric Ave for a pre-purchase inspection. The entire experience was seamless -- Nathan was easy to communicate with, did the inspection in the time he said it would take, and explained the results to us patiently. It's always a pleasure to work with people who enjoy their work. Will not hesitate to go back.
Helped me spot an issue with my hybrid battery enclosure filer. Cleaned it for me and since it was minor didn't charge for the helpful service. We have two hybrids and will definitely think of them first next time an issue appears.
I had Nathan at Electric Ave check out my Gen 3 Toyota Prius for the dreaded Hybrid System Error. He was able to diagnose an inverter problem that another shop misdiagnosed as a hybrid battery pack failure. He verified that my battery pack was in good condition. I appreciate his knowledge, kindness, and promptness to get me pointed in the right direction. He was understanding of my situation, offered alternative options, and did not pressure me into any repairs. There are not many Hybrid and EV specialists around this area, so Electric Ave fills a huge local need in this space.