About Walmart Tech Services
Walmart Tech Services provides professional installation and setup services for a wide range of appliances, fixtures, and electronic devices. Customers can book appointments with confidence, knowing that the work is protected by a satisfaction guarantee. The service is available at great value through Walmart, with experienced contractors handling everything from security systems to washing machines. However, some customers have noted changes to the free pickup service, now requiring a tip. The Walmart Auto Center also offers affordable full synthetic oil changes, with one reviewer praising the excellent customer service provided by the associate named Jackson. While the Walmart store in Temecula is well-organized and clean, some customers have observed a lack of staff engagement. Overall, Walmart Tech Services offers convenient installation and repair solutions, though customers should consider the potential impact on local businesses when making purchases.
They have changed their policy and you can only do the self checkout for 15 items or less. The cashiers are always super slow and half the time they expect you to pack your own groceries as well. I'm not standing in line for 15 minutes to serve myself. I usually come here when I need to pick something quick up because it is closer to my house than Target, but I will spend the extra 10 minutes to not have to come here anymore. Target and Winco are my go to places for the best value and prices.
It's Walmart okay, so my expectations are already low. I'm a reasonable person, and rarely leave reviews, but this experience was too "special" to not share. I waited at a glass case for an item to be retrieved from an employee. The button was pushed countless times to no avail. That whole half of the store was a ghost town employee-wise, but I still managed to spot one off in the distance. I run over and ask if she can unlock the case. She seems disgusted that I'm nicely making a request for her to do something other than aimlessly walking around, and replies with, "No, I don't have keys. You have to find someone else." Umm... okay. As it turns out, I'm IN LUCK! To the other side of the store, I spy 2 employees walking arm in arm cheerily! Hooray! My wait is almost over!! I politely ask if one of them is able to open the glass case for my one measly $10 item. Their reply back was, "We're off the clock!" Their heads whipped back around and they carried on their way without a worry in the world. Ya'll, I'm not even that old, a full generation away from being a boomer to be exact, but I felt "boomer-isms" permeating from my soul at that moment. Fortunately, a fellow customer (younger than I) shared my sentiments aloud, "This generation, ugh! Who even says that... 'I'm off the clock'... really!?! They don't make them like they used to!" Customer service is truly dead folks. Alas, my frustrations were nearing an end when someone finally arrives to open the glass case. However, they cannot hand me the $10 item. Instead, they tell me it will be up front when I checkout. I confirm that it will be up there no matter where I checkout, self-checkout or otherwise, and I am assured that it will be. You can probably take a stab in the dark at what happened next. Upon going to the checkout, nobody has the item. They are asking every cashier, sending out S.O.S. messages via walkie talkie, and still nothing. Perfect!! Just as I expected! But wait, what is that in the distance? The same employee that retrieved my item from the glass case is strolling along with my item. No urgency. And really, should I have expected anything otherwise? At least the unfortunate trip was finally over and my item was secured. If you've made it this far, I'm sorry. I'm sorry you had to go on this journey with me. It's time you won't get back, but so are the 30 minutes it took me to purchase 1 item. I'm also sorry to all of the other customers who will have to endure the poorly trained employees and disappointing management allowing this genuine circus to run as a "superstore". What an utter crap-show this Walmart is.
Pick up service requires a tip now. Saw multiple people tipping the employees. I guess I have to go back and do my own grocery shopping, cause Walmart pick up is not for free anymore. It was nice while it lasted.