Reviews for Serrano Family Flooring & Countertops
Write a reviewHours
Monday: 9AM - 5PM
Tuesday: 9AM - 5PM
Wednesday: 9AM - 5PM
Thursday: 9AM - 5PM
Friday: 9AM - 5PM
Saturday: ClosedSunday: Closed
Tips
has installation services accepts cash accepts credit cards women-owned


We had an amazing experience with everyone on the Serrano team. We redid the entire second floor, changing it out from carpet to hybrid hard surface flooring. We had been working with several other resources but when we found the Serranos we knew we had hit the jackpot. It is a family business . Each member is highly talented and experienced. They know their product and they know design. Angel can answer any install quality question immediately and knows all the installation techniques, but he can also tell you what will look best. The whole family works as a team and can help you equally. I loved the installation team. I made brownies for them when they left. The supervisor...read full review
I absolutely loved working with Angel, Melissa, and their family. They paid close attention to every detail, communicated clearly throughout the entire process, and went above and beyond to ensure we were completely satisfied.
I’m obsessed with my new Cambria quartz countertops and herringbone tile backsplash—they turned out even better than I imagined! I highly recommend working with this family-owned business for anyone looking for quality craftsmanship, professionalism, and exceptional customer service.
Absolutely the BEST customer service! Thankfully they had the same flooring to replace existing after a flood. The flooring they carry is beautiful. They are super responsive and helpful and even ordered two pieces of tile that accidentally were broken by the flooring installers -- working with Serrano and my insurance company have been a dream. USE THEM! Such a better experience than the big box stores.