Rapid Mobile Repair

Jan 2023

I called to see if Rapid Mobile could repair a speaker issue. My speaker had started buzzing because of what I thought was the connector to my computer. It turned out there was more to it than that which is no surprise as this system is at least 15 years old. First, I was happy to speak to someone right away, no voice mail. John picked up the call immediately. Second, to clarify what I was having a problem with, he asked me to send photos, which I did. He then called me back and advised me to just replace the speakers as it would cost less than the repair. I really appreciated his advice as I was willing to pay for the repair. He'd looked up the model number for me and...read full review

Aug 2022

I cracked my phone screen and was desperately looking for a repair. After contacting several repair shops nearby, rapid mobile was the only shop who was willing to go above and beyond! John was so helpful, he drove to my location and changed my screen within 10 minutes. He won't take advantage of the situation but will give you fair options. Oh and he also gave me two screen protectors for free! Thank you John!

Aug 2022

The store owner, John, made the process easy & quick. I came in for a cracked lens & he got it done as soon as I arrived. I went to his previous Sylmar address & realized it wasn't there when I called to locate the store (his location is actually in Chatsworth now). He discounted the repair for the inconvenience so I greatly appreciated that he cared about that. We had a good conversation while he got it done & overall was just a good experience. Very trustworthy & I will definitely be recommending him to my people, thank you John!