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Reviews for Merrill Edge

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  • Feb 2024

    Long long long waiting time. Tellers work very slow. U can tell some of them are working slow for service less customers. Never add more tellers/employees to help when customers lined up

  • Jan 2024

    Terrible customer service, waited in line for close to 30 minutes only to have the teller say that they couldn't provide the requested service from that "terminal" and would have to go wait for another person to help from another computer. Rude and smug kid should not be interfacing with clientele

  • Dec 2023

    Really incompetent office. No one here knew how to process a Canadian check. Manager was clueless, employees were clueless, shift lead and supervisor all didn't know what to do. Spent 20 minutes staring at a completely valid check and doing nothing. Unbelievable that employees these days don't know how to manage simple tasks.

Hours

Monday: 9AM - 5PM
Tuesday: 9AM - 5PM
Wednesday: 9AM - 5PM
Thursday: 9AM - 5PM
Friday: 9AM - 5PM
Saturday: 9AM - 2PM
Sunday: Closed

Merrill Edge

921 E Arques Ave, Sunnyvale

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