Kaiser Permanente Santa Clara Arques Medical Offices is dedicated to prioritizing health and safety, especially during the ongoing concerns related to COVID-19. They offer various options for care, including e-visits, phone, and video appointments, ensuring that patients can receive excellent care from home. Positive experiences are reported by multiple patients, highlighting the helpfulness and friendliness of the entire staff. Nurses and technicians are noted for their knowledge and approachability, making procedures as comfortable as possible. One patient shared satisfaction with a seamless allergy testing process, marked by clear communication from staff about the steps involved. The allergist provided thorough explanations of test results and offered helpful tips for managing allergies, along with prompt treatment orders. Overall, patients appreciate the attentive and understanding nature of the staff, contributing to a pleasant experience at the medical offices.
Always an amazing experience with all of the doctors, nurses, assistants, and everyone involved. I've had Kaiser for over 44 years now and they have taken care of my wife, myself and my five beautiful children, who are all grown and healthy. Kaiser is and has always been wonderful with our family!!! Thank you!
I’ve been dealing with ongoing neck pain and nerve symptoms, and it’s been a confusing process.
Dr. Richard shinil Kim really stood out because he took the time to listen and explain what’s going on with my spine and nerves in a way I could understand.
Unlike some of my previous experiences, I didn’t feel dismissed. He connected my symptoms clearly and guided me toward the next steps in my care.
Without his help, I would probably still be wondering what’s going on, as I had difficulty getting clear answers with other Kaiser doctors before.
This is what a PMR doctor should be—someone who listens, understands, and looks at the full picture.
I’m really… read full review
I'd never been to that location before, but it was easy to find, right off Lawrence Expressway. There was plenty of parking, unlike at the Santa Clara location. The people there were all very pleasant - Check in was easy. I was surprised to find there was no co-pay required for my acupuncture treatment. Registration was quick and easy, and I was told how to get to the proper place. When I got upstairs, a very nice lady met me and said she'd take me back right away, even though I was a bit early. She gave me a simple form to fill out, and told me I should have 3 appointments, a week apart. Then she asked if I wanted the same day/time as the first appointment.… read full review
1263 East Arques Avenue, Sunnyvale, CA 94085
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