Grace Chiropractic & Massage

Dec 2022

This is the first time for me to leave a review on Yelp. The woman the in front desk today on 12/22/2022 was very impatient. She always made wrong judgement when she didn't have sufficient information. She didn't like to listen to others and just kept talking until she succesfully pushed me to give up this clinic, and look for others. She has serious communication problems and is not fit for this customer relationship role. This clinic is the closest one to my home, but now I'd rather looking for a farther one.

Mar 2022

A woman by the name of Amy Pham associated with this chiropractor office sent me to collections for non payment. I have never used her services ever! I received a letter in the mail with itemized services I allegedly asked for in 2017 - over 5 years ago! They failed to submit any evidence to prove it was me. Just because of the same name and not even the DOB matched. They submit an itemized statement for someone else which is violation of HIPPA. I've had knee pain in any of my medical records. I will be submitting a formal complaint to the Board of Chiropractic Examiner.

Aug 2020

First time visit at this place for a massage and chiro treatment.Firstly, my appointment was mismanaged by the staff. I booked both the appointments, i.e one hour massage followed by a chiropractic appointment. They totally forgot about the chiro treatment.Moreover, the massage session which was supposed to be for one hour lasted only for 45 minutes. They have two options 30 mins and 60 minutes. I booked 60 minutes session and paid for 60 minutes but therapist spent only 45 minutes. When I raised my concern with the front desk at 1:50 PM, as I got out of my massage session which was supposed to last till 2:00 PM (1-2 PM appointment) she said she will let therapist know...read full review