About Rooter Guard: 24 Hour Plumbing & Drain Services
Rooter Guard: 24 Hour Plumbing & Drain Services has established itself as a trusted plumbing expert since 2012, serving the San Fernando Valley and Los Angeles. Known for their reliability and quality work, they handle everything from simple repairs to tough issues like slab leaks. The team uses a mix of proven techniques and innovative tools, including hydro jetting and video inspections, to find and fix problems effectively. Customers appreciate their quick response times and availability around the clock, offering peace of mind during emergencies. Reviews highlight their professional, respectful, and honest approach. The staff is praised for their clear communication, thorough explanations, and dedication—sometimes working over 13 hours to ensure the job is done right. Customers feel confident that no unnecessary repairs are pushed, and transparency is a priority. The technicians are friendly and amiable, often leaving customers satisfied and even considering them as friends. Overall, Rooter Guard is recognized for excellent customer service, timely responses, and trustworthy work, making them a reliable choice for plumbing needs in Los Angeles.
He tried to tick us in paying more for the Job, as the snake was just the right job for the work needed. Didn't apricate in him thinking just because we are woman he was going to scare us and go a different route for the job and pay more. The Job was done. He forgot to tighten the screw at the bottom of the Toilet. Over all the Job got done. Thank you!
From beginning to end the customer service was excellent from the service rep to the Plumber who was great and provided 10+ service! Will definitely be calling back when needed! Appreciate you all! 🙏
I can’t recommend Rooter Guard enough! From the very beginning, their team was professional, respectful, and always on time. They took the time to thoroughly explain every step of the process, making sure I understood exactly what was going on and what my options were.
What impressed me the most was their work ethic and honesty. On one occasion, they worked diligently for over 13 hours to get the job done right without cutting corners. Throughout the entire experience, I never felt pressured into unnecessary repairs or upsells. They were transparent, trustworthy, and genuinely seemed to care about doing quality work rather than taking advantage of their customers.
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