Northeast Valley Health Corporation (Sun Valley Health Center)

Mar 2024

Poor customer service, I call and call and call and they always put me on hold. I get it the receptionists are busy, but it’s three of them and none can answer my call have me holding for a minutes.Could never get through to anyone they called me leaving me a voicemail to call them back, I called them back and they never answer.Worst customer service!

Feb 2024

0 Stars-Do yourself a favor and find a different doctor or clinic I could not leave this facility without leaving an honest review for any future patients interested in this location. If you do care about your health, I highly recommend you choose a different clinic. Just to book an appointment it is impossible!! The call center for appointments never answers or gives you a call back when you select that option and when they do answer after an hour of being on hold most times they click. The front desk receptionists refuse to schedule an appointment while on site for whatever reason they say no you have to call, which is a lie because I have had staff members schedule...read full review

Feb 2024

BASURA!! This place is trash. Run from this place..! Good luck getting an appointment. First of all the front desk is UNDERSTAFFED and the staff that is there is very unwelcoming unprofessional. It’s a shame it’s always my fellow Latino people. It doesn’t hurt to be a little professional. The back office is snappy and unhelpful. Always in a bad mood and they take advantage of the patient population that goes there which is uneducated in healthcare and mainly Latinos also. They get annoyed when you ask them for what you need and it STILL DOESNT GET DONE! I always ask to send labs to quest because I refuse to go back to their In house lab due to incompetent staff...read full review