This company wasted my time and felt misleading from start to finish.
I called to have a lock cylinder replaced. That’s it. I was initially quoted $29 just to show up and $88 for the work — a total of $117. After I questioned it, they suddenly called back with a flat rate of $80, which already felt suspicious.
Then the “locksmith” arrived with a random deadbolt in his hand — wrong color, wrong type, wrong everything — and acted like I should accept it, even though I clearly stated multiple times that I only needed the cylinder replaced.
These self service key copy kiosks are convenient. The quality of the key and copy has been good for me in the handful of times I have tried it at various locations. I’m rating 4 out of 5 (instead of 5) only because the price seems to have gone up. It was $12 for me for just 1 standard key copy.
March 2023
I've tried to talk to a manager with nothing but a run-around. They were quick to respond but I feel they took advantage of a senior. I only had a locked dead-bolt and I had taken the lock all apart. All she did was take out the inside chamber and replace it. Although I am glad it is working, $250. Really ????
⭐️ 1 star
This company wasted my time and felt misleading from start to finish.
I called to have a lock cylinder replaced. That’s it. I was initially quoted $29 just to show up and $88 for the work — a total of $117. After I questioned it, they suddenly called back with a flat rate of $80, which already felt suspicious.
Then the “locksmith” arrived with a random deadbolt in his hand — wrong color, wrong type, wrong everything — and acted like I should accept it, even though I clearly stated multiple times that I only needed the cylinder replaced.
He also did not come across as... read full review
These self service key copy kiosks are convenient. The quality of the key and copy has been good for me in the handful of times I have tried it at various locations. I’m rating 4 out of 5 (instead of 5) only because the price seems to have gone up. It was $12 for me for just 1 standard key copy.
I've tried to talk to a manager with nothing but a run-around. They were quick to respond but I feel they took advantage of a senior. I only had a locked dead-bolt and I had taken the lock all apart. All she did was take out the inside chamber and replace it. Although I am glad it is working, $250. Really ????