TL:DR - Thank you Kevin for making it right. Thanks Mike for doing what was right. I'm the tech person overseeing over 150 computers & 40 laptops. We have 5 HP laptop 17-BY4067ST, all very basic laptops for some remote employees. I called the phone number listed on yelp talked to a Kevin over the phone. Explained the HP is very basic, I changed the RAM outmyself on the employee's that live locally around me, but we have one that lives far up north and I found Tech 2U on yelp. Can you give me a quote and a ETA when you can get this done? I was quoted $49.99 for over the counter ram change and they would make sure the laptop boots and confirm in the task manager... read full review
July 2024
This is the second time I have used Tech 2U and once again I am delighted with their work. They give you a price for the job and that is it regardless of the time they spend completing the job. The 1st time I used them was for a glitch of some sort in a game I play and a couple of other program issues. The Technician worked on my PC remotely and I was exceedingly pleased with his work. This time I decided to replace the current 7,200 rpm 2 TB hard drive with a Samsung 2 TB SSD Drive, which I had purchased via Amazon, and to have them install it and transfer all the information over to the new drive. While working on my gaming PC at our house the technician noticed the... read full review
June 2024
This review is for Best Buy's Geek Squad on Arden Way. After my pc was hacked and stripped clean I had trouble getting back online. After several days of frustration, Darius was able to get everything working perfectly within a few minutes. Thanks so much! Cynthia
TL:DR - Thank you Kevin for making it right. Thanks Mike for doing what was right. I'm the tech person overseeing over 150 computers & 40 laptops. We have 5 HP laptop 17-BY4067ST, all very basic laptops for some remote employees. I called the phone number listed on yelp talked to a Kevin over the phone. Explained the HP is very basic, I changed the RAM outmyself on the employee's that live locally around me, but we have one that lives far up north and I found Tech 2U on yelp. Can you give me a quote and a ETA when you can get this done? I was quoted $49.99 for over the counter ram change and they would make sure the laptop boots and confirm in the task manager... read full review
This is the second time I have used Tech 2U and once again I am delighted with their work. They give you a price for the job and that is it regardless of the time they spend completing the job. The 1st time I used them was for a glitch of some sort in a game I play and a couple of other program issues. The Technician worked on my PC remotely and I was exceedingly pleased with his work. This time I decided to replace the current 7,200 rpm 2 TB hard drive with a Samsung 2 TB SSD Drive, which I had purchased via Amazon, and to have them install it and transfer all the information over to the new drive. While working on my gaming PC at our house the technician noticed the... read full review
This review is for Best Buy's Geek Squad on Arden Way. After my pc was hacked and stripped clean I had trouble getting back online. After several days of frustration, Darius was able to get everything working perfectly within a few minutes. Thanks so much! Cynthia