About Roto-Rooter Plumbing & Water Cleanup
Roto-Rooter Plumbing & Water Cleanup is a reliable 24-hour plumbing service provider in Stockton, CA, serving both commercial and residential customers. Their experienced team offers a variety of services, including drain cleaning, water heater installation, sewer line repair, and gas line installation. Customers appreciate the company's prompt, high-quality service and focus on customer satisfaction. Roto-Rooter is known for its efficient and effective repairs, inspections, detections, and excavations, ensuring optimal plumbing performance. Emergency service is available even on weekends, making it convenient for those in need. Many customers have expressed satisfaction with the professionalism, communication, and fair pricing of the company. Technicians like Brock and Marcus have received praise for their friendly service, quick problem-solving, and thoroughness in ensuring all issues are resolved. The helpful and kind technicians show a high level of professionalism and are accommodating to pets, which customers find very reassuring. The staff communicates well, calling to update customers on any changes in timing, and the service remains a top choice for all plumbing needs, with customers recommending the company for its expertise and dedication to quality work.
They say, “Don’t bring a butter knife to a gunfight,” and that sums up my experience with the so-called local A+ plumbing experts before I finally called Roto-Rooter. Others show up with tiny snakes, make excuses, and this time, left me with a clog that came right back. After wasting time and money, I finally went with the real pros.
Karl was dispatched right away and unclogged what others had called “impossible” without any trouble using their custom-built, beefy rooter equipment. He gave me a disclaimer up front that snaking usually just pokes a hole and is not as thorough as hydrojetting, but he said he would do his best. His partner Brandon hooked...read full review
Our technician Brock was great! He showed up on time and assessed the issue. Gave us the quote and got the job done! Very professional and great customer service! Service reasonably priced! Also the communication from the office was superb! Called me when they anticipated a later arrival than they originally had told me, which was greatly appreciated. Will definitely use them again if we encounter another issue!
Marcus was on time, friendly, courteous and professional. He got the job done in a timely manner and therefore we highly recommended him.
On a personal note, it was obvious upon meeting him that he has a beautiful soul.