About Reliable Medical- Stockton, CA
Reliable Medical in Stockton, CA, is a health care company that specializes in Mobility/Complex Rehab and Medical Equipment/Supplies. They focus on improving the quality of life for clients, team members, and clinical partners, ensuring the highest quality products and healthcare solutions for their community. Many customers appreciate the excellent customer service provided by staff members like Gene and Renee. They are recognized for their professionalism, knowledge, and patience, particularly in assisting clients with specific needs, such as finding suitable wheelchairs. Customers have noted the helpful guidance they received during the wheelchair selection and delivery process. However, there are some concerns regarding communication and timely service when it comes to repairs and appointments. One customer reported difficulty in getting a response for wheelchair repairs, highlighting the importance of effective communication in urgent situations. Overall, Reliable Medical is regarded as a go-to resource for medical needs, with many customers recommending the business for its knowledgeable staff and reasonable prices.
Mike was amazing, very personable, well spoken, easy to understand, and has definitely made our new years much better by coming by and delivering our new wheelchair. He explained how to adjust every aspect of the wheelchair and was very patient with our questions. We have never had a wheelchair this unique, so we are very grateful to Mike helping us out
Gene and Renee are wonderful they did their job wonderfully. I have only once been able to get in contact with someone to come and repair my wheelchair . I have been trying to get them to make an appointment to come out for a while now I called and left a message a few weeks ago no response I called a few days ago and spoke to someone about a appointment she said that she would call me back never did I call today and left a message after 1:00 I didn't get a call back so I called and left another message still no call back when I got my wheelchair the legs were never very tight always Shakey but I had them put the feet down lower and it scraps the ground I told the lady...read full review
Customer service is great because of people like Renee & Gene! They’ve guided & assisted me through the entire process of helping my handicap sister, Joy get her a safer wheelchair tailored to her needs. Upon delivery today, Gene was patient showing us how to operate the wheelchair parts. Renee & Gene are very professional, knowledgeable, & understanding. Thanks you guys for everything.I highly recommend doing business with them. My go to for medical needs & assistance.