My condensing unit stopped working on one of the hottest days of the year this summer so I called Empire for service. They responded by scheduling service first thing the next morning and Keith was right on time. He checked it out and told me my capacitor was bad and replaced it with a new working one he had with him. He was very honest and clear about my furnace and CU setup and told me he could upgrade my system to the latest version since my setup was well over 15 years old. Since I already had my funding for an ongoing project I couldn't commit to changing out my HVAC system at this time but will definitely call Keith back here when I'm ready to get it done.… read full review
About Empire Plumbing, Heating and Cooling
Empire Plumbing, Heating and Cooling is a highly-regarded service provider known for its promptness, competence, and professionalism. The company's plumbers are skilled and knowledgeable, effectively diagnosing and resolving complex plumbing problems. Empire also excels in HVAC system installations, completing projects efficiently and within budget.
Customers consistently praise the company's quick response times, with technicians readily available to address urgent issues. They appreciate the company's respectful treatment of their property and the detailed explanations provided by technicians. Empire's commitment to customer satisfaction is evident in the numerous positive reviews highlighting their trustworthiness and willingness to go the extra mile.
Customers have described the technicians as knowledgeable and able to diagnose and repair issues quickly. Empire has been praised for their fantastic service, on-time arrivals, and successful installations of new AC systems. Customers have also mentioned the company's efficient communication, reasonable pricing, and the exemplary service provided by their technicians, including William, Eduardo, Roberto, Marco, Edwin, Mario, Darcy, and Donnie.
Reviews
I am very pleased with the service I received from Empire. Had my home’s central air conditioning system replaced this month. Received a very competitive bid and had the system installed within a week. Took less than a day for the install. Had some concerns about the inside noise which was promptly corrected by Brian by making adjustments to the blower speed. I’m a very happy customer and would highly recommend Empire.
Very reasonable price. I felt like they gave me a fair quote unlike other AC places I had called. They also did not try to upsell me or replace things that did not need to be replaced. They responded quickly to my calls. Professional and nice-from Keith who gave me the quote to Robert who did the installation. we had a small issue after the install, but they sent someone out immediately to fix the issue.I would definitely recommend them and actually have already!
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Hours
Good to know
- accepts credit cards
- open to all
Location
8349 Katella Avenue, Stanton, CA 90680
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