About Empire Plumbing, Heating and Cooling
Empire Plumbing, Heating and Cooling is a highly-regarded service provider known for its promptness, competence, and professionalism. The company's plumbers are skilled and knowledgeable, effectively diagnosing and resolving complex plumbing problems. Empire also excels in HVAC system installations, completing projects efficiently and within budget. Customers consistently praise the company's quick response times, with technicians readily available to address urgent issues. They appreciate the company's respectful treatment of their property and the detailed explanations provided by technicians. Empire's commitment to customer satisfaction is evident in the numerous positive reviews highlighting their trustworthiness and willingness to go the extra mile. Customers have described the technicians as knowledgeable and able to diagnose and repair issues quickly. Empire has been praised for their fantastic service, on-time arrivals, and successful installations of new AC systems. Customers have also mentioned the company's efficient communication, reasonable pricing, and the exemplary service provided by their technicians, including William, Eduardo, Roberto, Marco, Edwin, Mario, Darcy, and Donnie.
Empire is the company you can rely on. They installed my HVAC system. On Saturday morning my nest thermostat showed no power error. I called Empire and shared the issue and told them it’s not urgent. BUT they offered to have someone come by within an hour!!! The owner of the company prioritize customers first and shows it everyday with his team. And he has a great team.
Brian is superb!!! He came and within minutes troubleshoot and fixed the issue. It was the wiring that caused the issue. The best, Brian educated me on why it could have happened and possible steps including warranty wt Nest. And the entire time with a big smile.
Empire Service is second...read full review
I had a great experience with Empire Plumbing and couldn’t be more satisfied with their service. Marco and Steven were on time, professional, and very polite throughout the entire process. What started as a smaller job turned into a much bigger project than expected, but they handled everything with skill and professionalism without missing a beat. It’s clear they take pride in their work and care about their customers. I really appreciate their honesty and attention to detail, and I highly recommend Empire Plumbing to anyone looking for reliable and trustworthy service. Cheers!
We had a new HVAC installed by Empire and couldn’t be happier with the whole process. Now we have them come out 2 times annually for maintenance. We also had them replace our water heater. They are always responsive, professional and honor the time commitments they schedule. Highly recommend.