Had to replace my gate, and called in for a replacement. Prices were fair and installation was quick! Recommend to anyone who needs a replacement!
Oct 2021
I used Imperial Iron Works for an automatic iron gate installation. Cindy picked up the phone, visited our property, and arranged the installation. The price is fair. The gate looks great. And it functions very well. I am taking one star off because of the communication. They changed the installation date randomly without notifying us, and didn't install every device. We always had to make calls to adjust details.
Yingyu Wang
Jun 2021
I used Imperial Iron Works for an automatic iron gate installation. Cindy picked up the phone, visited our property, and arranged the installation. The price is fair. The gate looks great. And it functions very well.I am taking one star off because of the communication. They changed the installation date randomly without notifying us, and didn't install every device. We always had to make calls to adjust details.Service: Automatic gate installation & repairs
yan jun wang
Jun 2021
Good work
大仙
Jun 2021
Great craftsmanship
LI Jing LI Jing
Jun 2021
Nobody picks up the phone
Y W.
Apr 2021
I used Imperial Iron Works for an automatic iron gate installation. Cindy picked up the phone, visited our property, and arranged the installation. The price is fair. The gate looks great. And it functions very well. I am taking one star off because of the communication. They changed the installation date randomly without notifying us, and didn't install every device. We always had to make calls to adjust details.
Emi C.
Mar 2021
Very dishonest technician. Call for driveway gate malfunction. Told me the fuse is bad and need to be replaced. Charged me $200 for the repair. Next day the gate stop working again, called & texted the owner's wife. Send me a text with video the gate was operating and no other info. Called another technician and told me my motor DOES NOT have any fuse! There is no way to replace any type of fuse. He simply made some adjustments to my motor and the gate was good, already been a month. Definitely not calling this company for any thing else.
Shawn D.
Feb 2021
Highly impressed. I had a driveway gate where a swing arm had rusted open, so I bought a replacement arm from Eagle. Turns out the replacement arm was short by three inches so I figured to get an iron gate company to weld it in a different spot. Called Imperial and they arranged a welder to meet me at my home in a couple of days. I had my new part ready but the technician looked at the gate arm and told me it was better to work with the old arm instead. Quickly he fixed the arm and re-welded it back on to the gate. Then he noticed that the other side of the gate was also rusting from the inside, so he quickly set up again abs welded that. So I got two swing arms fixed for the price of one ($300). Very impressed by both skill and service, these people know iron gates including motorized ones. Good job.
Susan L.
Dec 2020
I would not recommend this company. They did a sloppy job. The paint retouch was horrible. It was thick and did not match the original color. I asked for semi gloss and they retouched with high gloss using a paint brush. I asked them to come back to correct it. They did come back. They used sand paper, no effect. I called the second time to have them fix it but was told they are too busy and do not have time and that nothing is 100% perfect. The price I paid for the gate does not justify the quality of work provided. I notified the company that I will be giving them a review on yelp. They were silent and no response, therefore I am giving my honest review.
Jerry Li
Had to replace my gate, and called in for a replacement. Prices were fair and installation was quick! Recommend to anyone who needs a replacement!
I used Imperial Iron Works for an automatic iron gate installation. Cindy picked up the phone, visited our property, and arranged the installation. The price is fair. The gate looks great. And it functions very well. I am taking one star off because of the communication. They changed the installation date randomly without notifying us, and didn't install every device. We always had to make calls to adjust details.
Yingyu Wang
I used Imperial Iron Works for an automatic iron gate installation. Cindy picked up the phone, visited our property, and arranged the installation. The price is fair. The gate looks great. And it functions very well.I am taking one star off because of the communication. They changed the installation date randomly without notifying us, and didn't install every device. We always had to make calls to adjust details.Service: Automatic gate installation & repairs
yan jun wang
Good work
大仙
Great craftsmanship
LI Jing LI Jing
Nobody picks up the phone
Y W.
I used Imperial Iron Works for an automatic iron gate installation. Cindy picked up the phone, visited our property, and arranged the installation. The price is fair. The gate looks great. And it functions very well. I am taking one star off because of the communication. They changed the installation date randomly without notifying us, and didn't install every device. We always had to make calls to adjust details.
Emi C.
Very dishonest technician. Call for driveway gate malfunction. Told me the fuse is bad and need to be replaced. Charged me $200 for the repair. Next day the gate stop working again, called & texted the owner's wife. Send me a text with video the gate was operating and no other info. Called another technician and told me my motor DOES NOT have any fuse! There is no way to replace any type of fuse. He simply made some adjustments to my motor and the gate was good, already been a month. Definitely not calling this company for any thing else.
Shawn D.
Highly impressed. I had a driveway gate where a swing arm had rusted open, so I bought a replacement arm from Eagle. Turns out the replacement arm was short by three inches so I figured to get an iron gate company to weld it in a different spot. Called Imperial and they arranged a welder to meet me at my home in a couple of days. I had my new part ready but the technician looked at the gate arm and told me it was better to work with the old arm instead. Quickly he fixed the arm and re-welded it back on to the gate. Then he noticed that the other side of the gate was also rusting from the inside, so he quickly set up again abs welded that. So I got two swing arms fixed for the price of one ($300). Very impressed by both skill and service, these people know iron gates including motorized ones. Good job.
Susan L.
I would not recommend this company. They did a sloppy job. The paint retouch was horrible. It was thick and did not match the original color. I asked for semi gloss and they retouched with high gloss using a paint brush. I asked them to come back to correct it. They did come back. They used sand paper, no effect. I called the second time to have them fix it but was told they are too busy and do not have time and that nothing is 100% perfect. The price I paid for the gate does not justify the quality of work provided. I notified the company that I will be giving them a review on yelp. They were silent and no response, therefore I am giving my honest review.