About The Furnace Room, Inc.
The Furnace Room, Inc. is a reliable and friendly local company in Santa Cruz that provides excellent heating solutions. They offer competitive bids and deliver high-quality installations, ensuring a comfortable home environment. Their team is knowledgeable, attentive to detail, and always appears as scheduled. They provide tidy installations, haul away old equipment, and clean up after themselves. The company offers a range of options, including mini-split heat pump systems and Bryant heat pump solutions, and their staff is happy to educate customers on the best design and value for their needs. With their focus on customer satisfaction, The Furnace Room is a trustworthy choice for heating system upgrades and installations.
I have a mini split heat pump system that was leaking freon. I had someone else work on it, and weeks later it stopped working. So I decided to call the furnace room to have them come out and take a look at it. Maddy was the tech worker who came out to check it out. Right away he spotted what he thought was wrong with it. He showed me what he suspected, and I agreed that made total sense. Once he took the fittings apart, the problem was evident. I highly recommend this company for their quick diagnosis of the problem and friendliness.
When mice ate the wiring on my Bryant heat pump, Ryan found a replacement that matches the rest of my system and sold it to me at a discount because the manufacturer’s warranty had been voided by mice damage. Then they designed and sold me a handsome “cage” to exclude mice in the future. I certainly appreciate his help. Also the installer solved another problem I had had since I bought the system. The controller can act as the thermostat so heating is regulated from the living space instead of the ceiling.
I had to replace the 41 year old furnace in a place I just bought. The Furnace room did an incredible job. Very reliable - always appeared when they said they would appear. Did a tidy install, hauled away the old furnace and cleaned up after themselves. I love doing business with a local Santa Cruz Company that has been around a long time and will continue to be here for me. Would definitely use again and recommend. All the staff was very friendly and helpful.