About Severson Heating & Cooling
Severson Heating & Cooling offers reliable HVAC services, repairs, and installations in Sonoma County. As a family-owned business with over 30 years of experience, they focus on customer satisfaction and technical skill. Their technicians are knowledgeable and professional, always aiming to meet customer needs. Customers praise Severson for their honesty, fairness, and quick service, often going beyond expectations. They provide clear communication, including text updates on technician arrival times, and offer competitive prices. Whether it's routine maintenance or emergency repairs, Severson is dependable and gets the job done quickly and correctly. Customers appreciate their prompt response, even on holidays, and their ability to handle issues at both homes and rental properties efficiently. Recent reviews highlight excellent service, with technicians being prompt, personable, and knowledgeable, able to diagnose and repair HVAC systems in a timely manner. Customers also appreciate the time taken to explain maintenance and cost-saving measures, as well as the professional and honest approach.
Severson did a great job fixing our aging furnace and AC system. They were prompt, professional, neat, and went beyond the original work order to diagnose and fix a few addition problems they found in our system. The repair tech (Austin) very helpfully explained the repairs he made and left the work area clean and closed up. We feel very confident in the work done and in our home system now. We highly recommend the company.
Austin was absolutely the BEST!!!! My window for service was 9am to 11am. He arrived just a few minutes after 9am which was great due to my schedule which I had explained to Nicole who manages the office. He diagnosed the problem and my service was up and running again. He was professional and friendly which is so very important. I had never used them before, but they will be my go to and I will refer them to others. Also, Nicole who manages the office was FABULOUS!!! She was professional, friendly, and asked all of the appropriate questions and she took the time to listen to me which is very important. Severson Heating and Cooling is the BEST!!!!!!!
Excellent service and repair. Service tech Austin was prompt, personable, knowledgeable, and able to diagnose and repair our A/C system within an hour. Very happy with Severson, would highly recommend!