Photos for Academy Animal Hospital: Serrano Louis DVM
Reviews for Academy Animal Hospital: Serrano Louis DVM
Add your commentAcademy Animal Hospital: Serrano Louis DVM
741 Academy Dr, Solana Beach
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741 Academy Dr, Solana Beach
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This place has ZERO ethics... Most businesses act professionally and will follow State law... Not here... They actually try to collect fees when they overcharge. If you have a balance they may decide to say you owe them hundreds of dollars more after you paid in full... Do NOT go here ever. Reply 2 Mgr I know U R not sorry byt U will be
Vet/founder unable to provide comprehensive radiology diagnosis comparing Academy x-rays taken to x-rays taken a week prior. Founder had to phone Owner and presented 3 different "stories" from their radiologist. Vet/founder self-contradicted radiology review in phone call No. 1 when review was repeated back to Founder. Invoicing personnel very rude, unexplanatory, uncaring and demanding of payment. All in all, this business does not appreciate healing animals and little expertise was shown of advanced diagnosis or prognosis. Owner was told by Founder, "sometimes animals just get sick and die".
My fur baby Zico just got home from getting his Bordetella Vaccine. He has been in their care for four years now and as much as my boy is not a fan of the shots, I KNOW he's being seen by the BEST VETERINARIAN doctor and staff. They've helped us when Zico became a jet setter and because of their help he has been to the East Coast, Las Vegas and even Brasil We will return there in October and I know that all his documentation will be in order thanks to the team! Thank you and Obrigada from our Portuguese and Brazilian family to yours.