About Gravenstein Community Health Center
Gravenstein Community Health Center is part of West County Health Centers, a non-profit providing quality health services to the whole community regardless of ability to pay. It offers a medical home with full scope primary medical care and behavioral health services. The center provides compassionate and accessible care in a convenient location with a pharmacy. The building features outdoor seating and requires masks indoors for protection. Staff members are described as exceptionally kind, caring, compassionate, helpful, and sweet. Some doctors offer super convenient telehealth appointments. Patients report having a very caring doctor and a great experience, feeling like satisfied patients who are treated really well. The center strives for continuity of care and has addressed past issues, with things running more smoothly now. It is considered close to perfection in health care by some, offering excellent healthcare services including integrative medicine.
I truly can’t say enough about Gravenstine Community Health! I see a lot of negative comments about the call center. But when I’m in an emergency situation, they can always connect me to somebody who is on call. Dr. Phoebe Smith is my PCP. I have never had such an amazing doctor ever in my life! She pushed on running tests that I FINALLY (when I say finally, my past doctor diagnosed me with allergies without doing tests) got a diagnosis on. It’s considered a rare illness. If it wasn’t for her, I’m not really sure if I would be here today. She is so caring and understanding of everything I have been going through. She connected me with the best therapist and...read full review
Unfortunately I can't give them 5 stars since they changed their phone's service to the Philippines, and can't talk to anyone in the office, but you can always reach them through the patient portal. It sometimes takes a day or two.....
I've been with West county services for over 20 years and the doctors are very good. They were alot better when they didn't have a phone service...
This place is incredible, I don’t really understand why it has two stars. I think sometimes the front desk is shortstaffed and it makes it really difficult to communicate with the office.
However, aside from that this place rocks! It’s really integrated your doctor talks to your psychologist who talks to your dentist. Also, they have so many alternative therapy options, like acupuncture, heart math, group classes, meditation, you name it. This place is so far ahead of its time, I think the future of healthcare in the US will be like this place at some point, I’m so lucky to be able to come here. Thank you to all the wonderful doctors, nurses, receptionist,...read full review