I too was a client there, and they are the most difficult people to get a hold of, even by email they do not answer anything or anyone, i waited to write this review until i was free and clear of them,. I would stay away from them and kemper insurance. It is already hard enough getting insurance in CA. let alone having to deal with these knuckle heads.... read full review
October 2024
Update: Turns out they are still in business. Moved out of state and work remote with someone still local. Totally understand working remote, just not acceptable when they do not return calls or emails. After still trying to contact my agent, they did not respond but eventually someone else did. I am just thankful we did not ever have to use the actual insurance as I do not believe we would have gotten any help. I hate writing any bad reviews, I don't even normally do good or bad, just was trying every way to get any kind of response from them.
I do not think this company is in business any longer. They do not answer phone or emails. For months.... read full review
August 2023
Trying to get quote from them for my home insurance. Tried several times and no response. If you want insurance broker, I would never use this one. On for the hills. Maybe they're very busy. But at least do a call back. This company is pathetic!
I too was a client there, and they are the most difficult people to get a hold of, even by email they do not answer anything or anyone, i waited to write this review until i was free and clear of them,.
I would stay away from them and kemper insurance. It is already hard enough getting insurance in CA. let alone having to deal with these knuckle heads.... read full review
Update: Turns out they are still in business. Moved out of state and work remote with someone still local. Totally understand working remote, just not acceptable when they do not return calls or emails. After still trying to contact my agent, they did not respond but eventually someone else did. I am just thankful we did not ever have to use the actual insurance as I do not believe we would have gotten any help. I hate writing any bad reviews, I don't even normally do good or bad, just was trying every way to get any kind of response from them.
I do not think this company is in business any longer. They do not answer phone or emails. For months.... read full review
Trying to get quote from them for my home insurance. Tried several times and no response. If you want insurance broker, I would never use this one. On for the hills. Maybe they're very busy. But at least do a call back. This company is pathetic!