First time using this company and I’d give them a 10/10 if there were that many stars as an option. The service person answering phones on Saturday for a Monday appt was so lovely — and knowledgeable. Sierra was the technician that came to my house for my ant problem this morning. She was extremely well informed and so patient with the process of eradicating our ant problem with a terrific personality. Wow. Sierra I would be venture to say is invaluable employee. Warm, friendly. Just terrific all The way around. I ended up getting the year plan rather than just a one-time home visit.
April 2026
Kaleb Vandermei inspected my home. Kaleb was very thorough and very knowledgeable. I am impressed with his delivery of expressing the issue I have been experiencing with flying ants. He is gifted in explaining my ant issues, along with being humorous. Western Exterminator is lucky to have such a talented employee who demonstrates his expertise with an enjoyable personality.
Thank you, Kaleb
Dixie James of San Rafael
August 2024
I'm updating my review because the company finally refunded me. Unfortunately I had to go to Yelp and leave a review to get a very ridiculous small bill voided. I would still think twice before using this company. They follow through is zero, customer service definitely a zero and the service is a -0. The three stars is for responding within a day to a yelp review when I was calling for over three months. Thank you for the slow but satisfactory communication.
First time using this company and I’d give them a 10/10 if there were that many stars as an option. The service person answering phones on Saturday for a Monday appt was so lovely — and knowledgeable. Sierra was the technician that came to my house for my ant problem this morning. She was extremely well informed and so patient with the process of eradicating our ant problem with a terrific personality. Wow. Sierra I would be venture to say is invaluable employee. Warm, friendly. Just terrific all
The way around. I ended up getting the year plan rather than just a one-time home visit.
Kaleb Vandermei inspected my home. Kaleb was very thorough and very knowledgeable. I am impressed with his delivery of expressing the issue I have been experiencing with flying ants. He is gifted in explaining my ant issues, along with being humorous.
Western Exterminator is lucky to have such a talented employee who demonstrates his expertise with an enjoyable personality.
Thank you, Kaleb
Dixie James of San Rafael
I'm updating my review because the company finally refunded me. Unfortunately I had to go to Yelp and leave a review to get a very ridiculous small bill voided. I would still think twice before using this company. They follow through is zero, customer service definitely a zero and the service is a -0. The three stars is for responding within a day to a yelp review when I was calling for over three months. Thank you for the slow but satisfactory communication.