About Johnson Pool & Spa
Johnson Pool & Spa in Sonoma County is highly regarded for its expert pool and spa services. Customers appreciate their responsiveness and dedication, often praising the staff for going above and beyond to help with emergencies and repairs. Many reviews highlight the exceptional customer service, with staff members like Klint, Vince, Dan, Jaydon, and Chase providing knowledgeable and friendly assistance. The company offers sales, service, repair, and construction, and recently shifted its Santa Rosa retail store to serve as the service headquarters, with a new retail location in Windsor open six days a week. Customers have had positive experiences with repairs, such as fixing cracks in old pools, and with purchasing new products like spas, including a highly rated spa with a lounge seat. The team is known for responsiveness, professionalism, and creating a positive experience, making everyday use of pools feel like a tropical vacation. Overall, Johnson Pool & Spa is trusted for quality service, fair prices, and staff who genuinely care about customer satisfaction.
I would like to give a special thanks to Tony Ross at Johnson Pools. My pool was built by another company, but that did not stop Tony from going out of his way to help me when I ran into a crumbling coping stone issue. He reviewed my photos, consulted masonry experts, and ultimately connected me with MStone, who came out, diagnosed the issue, and sealed my entire pool patio to prevent future damage. Tony had no obligation to help, yet he was incredibly responsive, professional, and generous with his time. I am so grateful and highly recommend Johnson Pools for their outstanding service.
Everyone is so nice and helpful. Their customer service is top notch. We are still in the middle of fixing our pool from the Tubbs fire. We have no doubt that the quality will be excellent. Alex has been awesome!
Outstanding service! Steve is a great resource - these guys are pros!