About Hug Plumbing Heating & Cooling Santa Rosa
Hug Plumbing Heating & Cooling Santa Rosa provides an unexpectedly great experience, as demonstrated by their knowledgeable and experienced technicians. In particular, Dan from the company was responsive, willing to go out of his way to help, and showed a strong interest in communicating the technical details of the issues at hand. He was able to fix a shower leak in a 36-year-old mobile home, even after facing challenges in finding parts for a no longer manufactured plumbing system. Dan's professionalism, helpfulness, friendliness, and knowledge were appreciated, as he kept the client informed every step of the way. Overall, Hug Plumbing Heating & Cooling Santa Rosa offers reliable and dedicated service, particularly in challenging situations.
Dan Hug arrived on time, did a proper inspection and ordered parts and came back within a few days of receiving parts and finished the install. No mess do excuses no delays. He is knowledgeable and left the place clean. I went through two other home warranty plumbers who made up excuses not to come back and finish the job once they got paid for the diagnosis callout. He’s g Plumbing honored their contract and commitment to complete the job and they communicate easily to keep me up to date on status of parts. Highly recommend Hug.
Dan from Hug plumbing was INCREDIBLE. He diagnosed a problem that 2 other plumbers wanted to replace all my pipes for 10K plus to resolve. Dan found that it was a simple issue with the flapper in a toilet and NO walls needed to be cut into and NO pipes needed replacing for thousands of dollars. He refused to assume and did everything he could to find the issue. He didn't leave until he was completely sure the problem was eliminated. He was kind, timely, and followed up with me when i missed calling him back when i said i would. Very trustworthy and reliable guy! HIGHLY RECOMMEND him for plumbing.
HUGE kudos to Dan from Hug Plumbing! He proved to be reliable, punctual, professional and saved us over ten thousand dollars from a misdiagnosis from other plumbing companies. He fixed our plumbing issues right away and alleviated all our stress by trying to come up with thousands of dollars we didn’t have. Super grateful for his work! Highly recommend.