Dr. Westrom is a wonderful doctor. I understand he's retired, so this review is about the front desk staff in the Healdsburg office and the Santa Rosa office. I cannot believe that anyone, especially a medical office where people feel vulnerable and need some level of kindness, employs the kind of people they do, and that you deal with on the phone. Not just the worst I've dealt with in a doctor's office, but EVER delt with. The level of unprofessionalism and rudeness is unlike anything I've experienced with, ever, in any office of any kind. I've been buying a product for 30 years from Dr. Westrom's office, and now I will go somewhere else.... read full review
Dr. Westrom is a wonderful doctor. I understand he's retired, so this review is about the front desk staff in the Healdsburg office and the Santa Rosa office. I cannot believe that anyone, especially a medical office where people feel vulnerable and need some level of kindness, employs the kind of people they do, and that you deal with on the phone. Not just the worst I've dealt with in a doctor's office, but EVER delt with. The level of unprofessionalism and rudeness is unlike anything I've experienced with, ever, in any office of any kind. I've been buying a product for 30 years from Dr. Westrom's office, and now I will go somewhere else.... read full review