About Toe Heaven Spa
Toe Heaven Spa is a welcoming place that offers a variety of services. Customers praise the spa's friendly staff and the quality of their manicures and pedicures. Many enjoy the clean environment and appreciate the rapport between employees and customers. One customer has been coming for almost three years and has always been happy with the service, noting that prices are clearly posted and upselling is normal. However, some reviews mention concerns. One customer experienced damage to their nails after a gel removal, stating that they have been cracking and breaking for two months. Another shared a disappointing experience after requesting special care for their thin nails, as the manicurist did not follow the request. They also mentioned that their boyfriend, who received a first-time pedi and paid extra for pampering, did not feel impressed by the service. Overall, while many reviewers highlight the positive and relaxing experience at Toe Heaven Spa, some customers have specific concerns that future visitors should consider.
I’ve been coming here for almost three years and have always been happy with the service. Some of these negative reviews feel petty—prices are clearly posted when you walk in, and yes, they offer deluxe options when you’re seated, but that’s normal upselling. You’re free to decline.
If you’re particular about something, just speak up—the staff is kind and accommodating. It’s disappointing to see people bash a local business trying to stay afloat. I’ll continue to support them.
I think some of the employees are wonderful and they have great rapport with customers. Also clean…
But I went there to remove my gel and my nails have been completely destroyed for the last two months to where I can’t even get them done. They keep cracking and breaking off.
I asked the manicurist if he would not sand down my old gel pedi because my nails are thin and break off easily. His response “I know what I’m doing” and proceeded to sand it down (the lazy and quick way). I also treated my boyfriend to a first time pedi and paid extra for pampering. They spent such little time with him and my BF was not impressed and will never go back.