Glo

Dec 2023

No reminder about upcoming billing, no receipt given. Asked for a refund and was told there was a no-refund policy. I pressed the issue, as I thought I had cancelled through Apple. Eventually was offered to just pay one month instead of a year, then was told the billing department wouldn't approve the deal. Offered a 50% off year deal again; why would I want to pay for a service I don't use and why would I trust the billing department to follow through with this offer? When I asked to speak to billing, I was routed to a google form that just asked for my email and when I last used the app. I enjoyed the content on this platform for years but frankly it is a shit business run by assholes. I've tried reaching out on Instagram and even emailed their public relations office since I have had literally no other recourse. Oh you want to get ahold of someone by phone? Good luck. The phone number listed here goes nowhere. PS I have been using this platform off and on since at least 2013. Nice way to treat a customer, right? Namaste my ass.

Oct 2023

Buyer beware. Read the reviews on the Better Business Bureau website and here on Yelp. I cancelled during the free trial in 2020 and they have been billing me, fraudently, ever since! I have never logged into this app. Just a really slimy company. Namaste, right?

Oct 2023

This place is a SCAM!! They rope you in with a free 1-week membership, don't give you any details about that membership, and then they will charge you almost $300 for some annual membership if you don't cancel on time within the HOUR. No reminder emails. No communications. The app and videos are mediocre at best. Your better off watching youtube videos for free or actually investing in a studio that offers quality classes. STAY AWAY FROM GLO