About Fence Factory
Fence Factory is a reliable business known for its helpful and knowledgeable staff. Customers praise their prompt and professional service, with same-day responses for estimates and orders. The installation team does an outstanding job, often exceeding expectations, and shows great attitude and willingness to improvise, such as modifying gates to keep critters out. The staff listens carefully to customer needs and provides useful suggestions, including offering to order specific fencing materials when in stock items don’t meet expectations. They are also attentive to details, like pointing out loose fence segments and offering repairs. However, some customers mention issues like installing fences over sprinkler heads. Overall, Fence Factory is appreciated for its excellent customer service, quality installations, and dedication to helping customers find the right fencing solutions.
Excellent work but this team. Rather hard spot on a property work lots of buried issues and these folks did great work. Communicated each part of the job and went that extra mile to make our custom fence look great!
Just completed a fence installation (removing an old section and moving to a different location with a gate), and I am incredibly happy and satisfied with the results. Edgar and Isaac were professional, worked quickly, and the end results are exactly what we hoped for.
We are the proud owners of a beautiful new 90' Cedar fence! Alex & John did an outstanding job of installing our new fence as well as removing our very old fence. Alex & John were on time, professional, knowledgeable, and very easy to work with. We also want to thank Dan for his job quote and scheduling our project. We are longtime customers of Fence Factory Santa Maria - this is our third project with them over many years. We highly recommend them!