ALI OD & PATEL OD

Jan 2024

The front desk person was amazing, but other than that it was not great. I declined one of their services that checked for retina health/detachment, which was optional, and was asked/told three more times that I should do it. When I said no for the fourth time, the assistant was very short with me and said I needed to sign a paper saying they had no liability for my retina detaching. Which was odd and aggressive for no reason. The eye doctor didn't do a thorough eye exam and also mentioned me being at higher risk of retina detachment, but couldn't explain what causes it. I've been wearing contacts/glasses for 25 years and have never had any issues with an eye doctor. This just had tones of aggression and hostility for no reason.

Oct 2023

Amazing! Dr. Ali is nothing short of exceptional. They have the state of the art equipment (literally- an OCT for testing for complex ocular disease) and an Optos to avoid the hassle of dilation. As the previous CEO of an Opthalmology practice... I chose Dr. Ali because of his outstanding clinical skills, state of the art equipment, and dedication to providing his patients the best care. I would give more than five stars if I could!! Thank you Dr. Ali!!!

Mar 2023

I've been a repeat client of this office (between this location and SLO). The offices are located inside the Costco optometry dept although they are not affiliated with Costco. Upon arriving for my scheduled appointment, I was immediately greeted and taken through the various initial machine tests. Once those were completed, I was asked to wait outside for my appointment. Given that it was already my scheduled time, I inquired if the optometrist was running behind schedule. To my surprise, I got a stern response - "we do not provide estimates, it can be up to 45 minute wait." At that point, I was basically being shoved out the door to wait outside.In the end, I ended up spending a little over one HOUR for the appointment. At the time of scheduling, I was told they usually last 15-30 minutes.I am extremely put off my the attitude I have encountered from the assistant. She could have delivered the same information in a polite manner. I would have appreciated the information up front as well. I have utilized this office due to it's convenient location and the desire to save time. Given the complete lack of regard for my time given by the staff, I am inclined to return to a regular, less volumous practice that honors appointment times.