About User Friendly Computing
User Friendly Computing, a locally owned business serving Santa Cruz and Monterey County, offers a wide range of computer and network services. Customers praise the company for its friendly and effective service, quick turnaround times, and comprehensive solutions, including computer repair, managed services, website development, and data backup and recovery. The company is known for its expertise in diagnosing and resolving issues, such as networking problems and hardware failures. Customers appreciate the fair pricing and options provided by the staff, who are described as calm, respectful, genuine, and communicative. User Friendly Computing's commitment to customer satisfaction and quality service has earned them loyal customers who rely on them for all their computing needs.
TLDR: 5 star, Quick-Fix, Linux Help
I went to User Friendly today to see if they could fix my botching of a Linux/Ubuntu laptop. I'm a complete newbie and was concerned I had lost my data, but Chris at User Friendly was confident he could at the very least help recover data.
Not 30 minutes later, Chris called me telling me he had done a quick look over my system and had already fixed it during his initial diagnosis. When I came in, he explained what went wrong, and even proceeded to tell me how to get the drivers working that were the initial reason I messed up the LINUX firmware.
All of that, and NO CHARGE. I'm definitely coming back here if I experience...read full review
Matthew is very knowledgeable and pleasant to work with! I came in with what I thought was a massive issue and he got my Mac working in a few minutes. He also gave me multiple options if I wanted to upgrade in the future. If I have any computer issues moving forward, I’m relieved in knowing I can count on User Friendly Computing!
Thanks Matthew!
My recent experience was a 5+++ on a scale of 1-5. Mathew told my order and was very personable and thorough. The job was done by the time specified and later the owner Peter assisted me in getting my computer hooked up properly. Overall, their service was terrific!