About Pleasure Point Electric
Pleasure Point Electric is a reliable and professional electrical service provider in the Santa Cruz area. The company has earned a reputation for its prompt response, honest assessments, and fair pricing. When a customer had an electrical emergency on a Friday afternoon, Pleasure Point Electric acted quickly. The staff member who took the call, David, immediately arranged for a technician, Carlos, to investigate the issue. Carlos arrived within 15 minutes, ensured the situation was safe, and provided a detailed quote for the necessary repairs. Customers have praised the Pleasure Point Electric team for their exceptional service. The technicians, including David, Brandon, and Ian, have been described as friendly, professional, and knowledgeable. They have demonstrated the ability to diagnose and resolve various electrical problems, from power restoration to wiring issues, in a timely and efficient manner. Pleasure Point Electric's commitment to customer satisfaction is evident in their willingness to go the extra mile. They have coordinated with utility companies, obtained necessary permits, and ensured a seamless process for their clients. Customers have expressed their gratitude for finding a reliable local business that operates with honesty, integrity, and fair pricing. Overall, Pleasure Point Electric has consistently proven itself to be a trusted and dependable electrical service provider in the Santa Cruz community.
We had an electrical emergency on a Friday at 4pm. I called Pleasure Point Electric out of the blue based on reviews here. David took the call and after I explained the circumstances, assured me he would take care of the matter immediately by calling PG&E and sending Carlos out to investigate the issue. It would have been very easy after a long week to let the late Friday afternoon call go to voicemail and handle it on Monday, leaving us to worry about the issue all weekend.Carlos arrived within 15 minutes, investigated the issue, ensured everything was safe, and referred the matter to David, who provided a quote on Monday to replace the entire electrical panel and obtain all permits on our behalf. He reassured us that all would be fine. Once the permits were secured, the Pleasure Point Electric team arrived, installed the new panel, coordinated with PG&E to restore power, and obtained the City permit with no issues. This company is a fine example of a local business that operates professionally with honesty, integrity, and fair pricing. The work was spot on and David and his team were very professional and personable. We are grateful to have found Pleasure Point Electric and highly recommend them.
Don't know what we would have done without Dave, Brandon and Ian! Called on a Friday morning and they were out within an hour! They diagnosed and fixed the issue the same day! Turned out to be something even greater than we thought and they were quick to act and get us the part that we needed! We were up and running and back in business! Absolutely the best electricians in Santa Cruz County! Thank you Dave, Brandon and Ian for everything!Service: Electrical power restoration
Brandon came out to my house to check on my sprinkler system which was without power. He figured it out quickly and reset the GFCI (which I had no idea about and fixed things instantly). He explained how it might have been tripped, and also insisted there was no charge. Very friendly and professional.