East Cliff Family Health Center

Feb 2024

Appointment are difficult to get. Weeks and longer out. Had to drive to location to schedule as phone system is overloaded. When I got my appt for my foot, the doctor was was a phychiatrist? The exam room floors were filthy, no basic supplies in bathroom on a Monday. I will be switching my PCP back to Drs. On Duty. Much better providers.

Dec 2023

I really hate to complain. Never had I had my drs office tell me until today that they don't have time to call pharmacies to find out one who has medications in stock. I've called 4 Pharmacies to ask if it was in stock with the response of "we can only release that info to your dr". I'm at a loss. So if the care team won't call I guess we go with out meds? Makes no sense to me. Don't arrive one minute late and don't ask for help getting Meds filled. Very frustrating. We're left with no options

Oct 2023

When I think it can’t get any worse it does. I’ve been coming here for over 10 years (old location and new) and I’ve had way to many complications, scares due to the negligence of staff when I was pregnant, waiting on hold for hours at a time never receiving a callback, providers constantly canceling or just being changed out of nowhere, and now they have my prescription down with no refills instead of automatic when it’s for being pre diabetic as well as dangerous to stop taking suddenly. Will be looking for new providers as of now.