Updated Review (9/27/25): We are revising our rating from one star to five stars following exceptional service from the new ownership of Massage Envy in Valencia. The new owners promptly addressed a gift card issue from a prior transaction under previous management, taking full responsibility despite the oversight not being theirs. They went above and beyond, covering the mistake at their own expense, demonstrating integrity and commitment to customer satisfaction. We sincerely appreciate their professionalism and highly recommend this location under its new management.
May 2024
LC the manager of this location is amazing. He is extremely helpful, listens to a customer and strives to rectify any issues at hand. He is very professional and polite given any situation he is dealt. He is a very valuable employee to any company that employes him. I am very grateful for his assistance while being a customer at this location.
April 2024
I can't say enough good things about this location. The staff at the front desk are friendly and helpful and set the tone. I feel like this is my second home because I can't wait to go back. I highly recommend Cayli, Nicole and Eva. I'm sure all the therapists are great but these three women have really helped me heal from injuries. They are professional and go above and beyond to make you feel good.
Updated Review (9/27/25): We are revising our rating from one star to five stars following exceptional service from the new ownership of Massage Envy in Valencia. The new owners promptly addressed a gift card issue from a prior transaction under previous management, taking full responsibility despite the oversight not being theirs. They went above and beyond, covering the mistake at their own expense, demonstrating integrity and commitment to customer satisfaction. We sincerely appreciate their professionalism and highly recommend this location under its new management.
LC the manager of this location is amazing. He is extremely helpful, listens to a customer and strives to rectify any issues at hand. He is very professional and polite given any situation he is dealt. He is a very valuable employee to any company that employes him. I am very grateful for his assistance while being a customer at this location.
I can't say enough good things about this location. The staff at the front desk are friendly and helpful and set the tone. I feel like this is my second home because I can't wait to go back. I highly recommend Cayli, Nicole and Eva. I'm sure all the therapists are great but these three women have really helped me heal from injuries. They are professional and go above and beyond to make you feel good.