Reviews for Optima Optometry

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  • Jan 2025

    Bad service. I came in to browse for a new pair of glasses and contacts. The front desk person immediately asked if I had an appointment, I said no, then asked me to leave. I asked if they had a list of brands for glasses, the physician said no and told me to leave. I was in the market to get new eye wear, and I believe I was being judged by my appearance. I do not recommend these places, especially since I was being judged by my appearance.

  • Jul 2024

    Initially, the owner seemed friendly and helpful during my eye exam and purchase of prescription sunglasses.

    However, the excitement was short-lived. The glasses I received were defective, with lenses that didn't fit the frame properly and a noticeable gap between the two.

    To add insult to injury, when I brought this to their attention, they were unapologetic and unhelpful, telling me that this was the best they could do and suggesting I wait until the end of the year to buy new ones using my insurance if I wasn't satisfied, This is unacceptable…

    Especially considering the cost of the glasses: $300 for the frame,
    $57 for the polycarbonate lenses,...read full review

  • Dec 2023

    10 Stars! This was my first time using Optima. My prior experience getting eye glasses started many years ago with a highly recommended optometrist in Mt. View, then Costco in Mt. View, and I can say that the difference between them and Optima is night vs day. Reason: Optima is not a hurry-up production shop. They take the time to do a very thorough and detailed examination combined with what others have noted--Dr. Helena Nguyen is incredibly skilled and talented optometrist. And that became evident the first time I tried-on my new eye glasses: No blurriness and "Wow! Everything is now is sharp focus!" Totally satisfied! Give them consideration. Don't mess around with anyone else.

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Hours

Monday: ClosedTuesday: 10AM - 7PM
Wednesday: 10AM - 7PM
Thursday: 10AM - 6PM
Friday: 10AM - 6PM
Saturday: 9AM - 3PM
Sunday: Closed

Tips

by appointment only accepts credit cards private lot parking accepts insurance gender-neutral restrooms bike parking

Ratings

Google Google: 3.1/5

Map & Location

3480 El Camino Real, Santa Clara

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