About Mike's Mobile Screen & Chimney Service
Mike's Mobile Screen & Chimney Service is a reputable business that has been serving the greater San Jose, CA area since 2002. The company offers a range of services, including window screen and door repair and replacement, as well as security screen products and chimney and fireplace cleaning and inspections. The company's technicians are described as professional, friendly, and knowledgeable, with one reviewer praising the communication and installation process. The quality and workmanship of the products are also highly praised, with a lifetime warranty offered on some products. While one reviewer experienced some scheduling issues and felt like they were not prioritized, they still highly recommend the company and plan to continue using their services.
Jason installed both front and back door He came early friendly, professional and took time to talk with neighbors who were interested. I enjoyed the install and recieved what I expected. Jason went over with patients how to input my combination lock.
Quality and workmanship of the door is great. The technician (Michael Redding) who installed the door was professional, polite and went above and beyond to help us out. This is our second security door we have had installed by Mike Mobile. I would %100 recommend the company and their product. The first security door we had installed was our front door. We loved it so much that we ordered a second security door for our back sliding door. The not so great: It took three early morning (sorry but we can’t make it out) rescheduled installations appointments. Each event was understandable and due to unforeseen logistical circumstances by Mike’s Mobile. The issue I had was that I felt nobody cared that we had to be rescheduled three times in a row to get the door installed. I understand that you have a business that runs on a schedule but but if your going to reschedule a client due to staffing/shipping/logistics on the part of the company, hopefully you make that client a priority (or at least try). Each time we rescheduled we were pushed back over a week. On the third reschedule, we asked to speak with the office manager and we were told we’d receive a call from the operations manager; we’re still waiting for the call. The first door we had zero issues with scheduling or install. The second door was where we had issues. Hopefully this is a one-off experience as I plan on continuing to use there services. I’ll say it again, the quality and workmanship of their product is amazing and the product ms we purchased have a lifetime warranty. Full disclosure, they payed me $20 to post a review. I was not given any instruction as to what I posted or how I rated the company, just that I post a review with a picture. Completely understandable, everybody reads reviews and this is the best advertisement for your company. End of Rant.
Mike did a fantastic job with my new security door and did it in time! The Door looks great and is a true safety addition to my house. I highly recommend Mike’s Mobile for anyone looking for door work or adding a security door.