Eyetopia Optometry, Now Operated by Total Vision

The doctor I visited was very good but The front desk services is not good at all. They don't give you proper answer and information about the products you purchasing and ordering and rebates you might receive. I am so disappointed about my total order from them. First they told me if you order daily contact lenses for whole year you will get a rebate of $300 but they did not have enough information and or did not give me correct information that there is 3 or 4 type of lenses only include for this rebate and also for color contact wont be any rebate! After I finally submited my claim via brand on the call which the paper I received from the Total vision office with... read full review

My husband and I were going to eyetopia for 6-7 years until last year. Dr.Lily Kim is great. But the staff is very unprofessional for the past 2-3 years. They cancelled my appointments twice last year. Also, the staff don't help with customizing the size of rimless glasses (which they would do earlier). I was told that only manager does the customizations and was told to schedule an appointment with the manager. Very long wait for appointments as well as to receive the glasses. When there are good optometries with walk-ins available here in the Bay Area, I would definitely not go back to Eyetopia. Waste of time and energy!

I came in as a new patient needing an eye exam. Parking here is easy since it's a big lot. Upon entering I was greeted, filled out some paperwork, and led into the back in such a short time. I didn't wait too long before the optometrist came in. She was also very nice, and we chat a bit while I had my exam. It went smoothly, and she even gave me some contacts samples for me to try for my dry eyes. The new prescription works great, so overall a good experience!