Reviews for Empress Hair Design
Write a reviewHours
Monday: 10AM - 7PM
Tuesday: 10AM - 7PM
Wednesday: 10AM - 7PM
Thursday: 10AM - 7PM
Friday: 10AM - 7PM
Saturday: 9AM - 6PM
Sunday: 10AM - 6PM
Tips
walk-ins welcome accepts credit cards good for kids private lot parking women-owned wheelchair accessible
Ratings
Google: 4.2/5
Facebook: 5/5
Nextdoor: 3 ❤️Map & Location
2820 Benton St, Santa Clara
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I had a really disappointing experience here. I showed her a reference picture and explained exactly what I wanted multiple times, but she just wouldn’t listen. The shape was different for every nail and my nails were cut way too short, nothing like the photo. The picture I showed had a soft, tinted powder look but she gave me a clear base instead. There were also a lot of visible bubbles when I looked at my nails in the sunlight. On top of that, the price was way too high for the poor quality of work I got.
The lady who did my haircut was really sweet. In total I paid $60, $50 + $10 tip. Unfortunately, they do not clean their stations in between customer haircuts and reuse the haircut capes. I got one that had been used by a male customer so when she put the cape on me I got covered by a thousand tiny stubble hairs. The chair I sat down in also had thousands of black and white stubble hairs. The cape was not cleaned at all and I was itchy for the rest of my hair cut and on the way home. I was wearing lululemon leggings so unfortunately they got stuck in my leggings and even after washing 3 times I will probably have to throw these new leggings away. I will never be back because of this experience.
I go to this place because one of the ladies working there worked in a salon that shut down after being with them for about 20 plus years..The place is run down a bit, needs some work, a refresher.. and the nail polish selection is very limited and not up to par with other salons who use newer methods like Dip and such.Prices are not in line with the condition of the salon...