The customer service was extremely rude and dismissive during my call. The representative I spoke with was unprofessional and unwilling to help, which made the experience very frustrating.
Hazmat X
Nov 2025
I was at the Gym thats open 24/7 Mon-Thurs when they towed my car. They didn't even ask if it belonged to anyone. I was in the Planet Fitness by Bristol and Memory lane when they towed my car. I didnt notice until i was done with my workout
Claudia
Oct 2025
Bryan was supposed helpful, I really appreciate his assistance.
Robbie Gilmore
Oct 2025
100 DOLLAR GATE OEPENING FEE THANK YOU!!!!!
Pablo Bravo
Sep 2025
Is there any way possible to not have to pay so much. What if my car was on a camera from one of the businesses showing the car was there only 5 hours
Mike Mike
Aug 2025
They towed my car from in front of my shop, even though I own the shop, and they towed it while I was inside. When I went to their office, there was an old lady working there who was extremely rude and started yelling at me, saying, “Go back to your country!” She also said I wouldn’t get my car back unless I paid $500 cash only. I told her I wanted to pay by card, but she refused and said cash only. On top of that, my car has damages. This company is terrible, and no one should deal with them, especially because of that rude old lady in the office.
Saffron Brauer
Aug 2025
I know the point of towing companies is to be as predatory is possible, but this company takes it to a whole new level. Our car was towed in the middle of the night, and we did not have the proper paperwork to get it released until the following day. They would not allow me to get my house keys out of the car, told me I had to come back Monday, and as a woman I felt incredibly unsafe. They also would not allow me access to my medication that was in the car. I don’t know how these people sleep at night.
Sarenna Cech
Aug 2025
Terrible service. Woman at the front seemed to get off on my car being towed. Rude and unprofessional. They have 1 star for a reason. Ugh.
ekrem taskan
Jul 2025
These are disrespectful office workers. The tow truck drivers and phone service providers are all disrespectful. They towed my car and immorally charged me $700. They demanded more than they should have, and when I refused, they wouldn't give me my car. They are bandits. They are scammers. Be very careful.
Orel Cruz
Jul 2025
Got charged $500 to get my car back, how is this not fraud? I parked my car next to this car and they chose to take a luxury car not knowing the damages they can do to it. My car got towed at 10:40 and they claimed it was overnight.. 2nd picture time is 10:59 and these cars are still here.. where are the tow trucks now ??? Just proves my point they only target luxury cars because they know they will get their money… horrible customer service as well !
James Murphy
The customer service was extremely rude and dismissive during my call. The representative I spoke with was unprofessional and unwilling to help, which made the experience very frustrating.
Hazmat X
I was at the Gym thats open 24/7 Mon-Thurs when they towed my car. They didn't even ask if it belonged to anyone. I was in the Planet Fitness by Bristol and Memory lane when they towed my car. I didnt notice until i was done with my workout
Claudia
Bryan was supposed helpful, I really appreciate his assistance.
Robbie Gilmore
100 DOLLAR GATE OEPENING FEE THANK YOU!!!!!
Pablo Bravo
Is there any way possible to not have to pay so much. What if my car was on a camera from one of the businesses showing the car was there only 5 hours
Mike Mike
They towed my car from in front of my shop, even though I own the shop, and they towed it while I was inside. When I went to their office, there was an old lady working there who was extremely rude and started yelling at me, saying, “Go back to your country!” She also said I wouldn’t get my car back unless I paid $500 cash only. I told her I wanted to pay by card, but she refused and said cash only. On top of that, my car has damages. This company is terrible, and no one should deal with them, especially because of that rude old lady in the office.
Saffron Brauer
I know the point of towing companies is to be as predatory is possible, but this company takes it to a whole new level.
Our car was towed in the middle of the night, and we did not have the proper paperwork to get it released until the following day.
They would not allow me to get my house keys out of the car, told me I had to come back Monday, and as a woman I felt incredibly unsafe. They also would not allow me access to my medication that was in the car.
I don’t know how these people sleep at night.
Sarenna Cech
Terrible service. Woman at the front seemed to get off on my car being towed. Rude and unprofessional. They have 1 star for a reason. Ugh.
ekrem taskan
These are disrespectful office workers. The tow truck drivers and phone service providers are all disrespectful. They towed my car and immorally charged me $700. They demanded more than they should have, and when I refused, they wouldn't give me my car. They are bandits. They are scammers. Be very careful.
Orel Cruz
Got charged $500 to get my car back, how is this not fraud? I parked my car next to this car and they chose to take a luxury car not knowing the damages they can do to it. My car got towed at 10:40 and they claimed it was overnight.. 2nd picture time is 10:59 and these cars are still here.. where are the tow trucks now ??? Just proves my point they only target luxury cars because they know they will get their money… horrible customer service as well !