Kaiser Permanente Santa Ana Medical Offices provides high-quality care and excellent customer service. The obstetrics department is known for its kind and caring staff, including the front desk and nurses. The office staff is efficient and attentive, ensuring that visits are handled smoothly without unnecessary delays. The medical offices are clean and well-maintained, creating a comfortable environment. Dr. Donelley is highly praised for his compassionate and attentive approach, fostering a sense of assurance and confidence during consultations. Dr. Lim is also recognized for his great communication skills, explaining procedures clearly and offering helpful tips. The team goes beyond basic care by making patients feel appreciated, such as greeting children with a "Happy Birthday" sign. Overall, visitors have had positive experiences, noting the professionalism, personalized care, and quick service that make the practice stand out.
I felt very welcomed and valued here. Dr Tazhibi is great. Dr Megan too. My only complaint about this facility is that the check-in process could be better. I didn't see the kiosk when I walked into the building and there wasn't one in the actual wing I was supposed to be in. I had to ask a nurse to check me in.
The entire team that helped me today was incredibly helpful and understanding. Everyone was kind and supportive. Explained everything and took my anxiety and nerves into consideration which I truly appreciate. I cannot express how grateful I am to today's team members. Everyone who stepped in made today's experience go by so smoothly and positive
I love the Santa Ana facility. It's quiet, there are no lines there, nobody in the waiting rooms, and the doctors are very kind and attentive
They wait for x-rays about 5 minutes in the waitztime for lab work is non-existent.
I know some people are complaining about longer wait times, but if the doctor is running behind because he's giving extra attention to somebody with a complicated medical issue, I'm sure these people who are complaining with one the doctor to treat them the same way and not rush them out the door.
Compared to other facilities, this one is a breeze. The parking is close, there are no wait lines, and the doctors are kind and attentive
1900 East 4th Street, Santa Ana, CA 92701
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