They will hand you a card for prices , but when you pay they tell you (not ask) that they are going to add a 20% tip automatically, PLUS they charge you $1 for credit card processing . My experience started today with them having me sit in their chair, but their masseuse that was available was not there. So she shows up 10 mins later, and her massage was really weak. All the while, she's talking Chinese loudly to the masseuse next to her, so I'm not relaxed. About 5 mins into my 15 min massage, she stops and one of the other masseuse takes over. He was much better. So 5 mins with a bad masseuse , 10 with a better one, and they push you for 20% tip. Don't... read full review
December 2023
I've been dealing with a sniff neck so thought I would stop by on a Friday evening. I got there around 8pm and noticed the place in the middle of the mall already had 2 people being worked so went to the actual location near the bowling alley. They weren't busy at all, in fact, the lady was sitting on a chair at the entrance playing with her cell phone. I told her I'm dealing with a stiff neck and told her 15 minutes. Shee offered table, but I opted for chair. Might have been a mistake I think I would have been more relaxed on a table, but whatever. She did a semi-deep massage, really working on the knots in my shoulders. 15 minutes honestly seemed like... read full review
October 2023
I actually came for a massage because I got good experience in the past. James told me that he would do it for thirty minutes and I said OK. He was a bit rough. At the end of the massage, I thought, "well, I can pay him and go." He then directed me to sit down, and I was confused. I then realized that he wanted to do feet massages to make more money. The down side was he didn't let me know that he was going to do feet massages but I can tell English is not his first language. His coworker told me that total cost would be $70. I decided to give him a big tip for his message. I won't be returning. The day after the massage, I had to get pain killers.
They will hand you a card for prices , but when you pay they tell you (not ask) that they are going to add a 20% tip automatically, PLUS they charge you $1 for credit card processing . My experience started today with them having me sit in their chair, but their masseuse that was available was not there. So she shows up 10 mins later, and her massage was really weak. All the while, she's talking Chinese loudly to the masseuse next to her, so I'm not relaxed. About 5 mins into my 15 min massage, she stops and one of the other masseuse takes over. He was much better. So 5 mins with a bad masseuse , 10 with a better one, and they push you for 20% tip. Don't... read full review
I've been dealing with a sniff neck so thought I would stop by on a Friday evening. I got there around 8pm and noticed the place in the middle of the mall already had 2 people being worked so went to the actual location near the bowling alley. They weren't busy at all, in fact, the lady was sitting on a chair at the entrance playing with her cell phone. I told her I'm dealing with a stiff neck and told her 15 minutes. Shee offered table, but I opted for chair. Might have been a mistake I think I would have been more relaxed on a table, but whatever. She did a semi-deep massage, really working on the knots in my shoulders. 15 minutes honestly seemed like... read full review
I actually came for a massage because I got good experience in the past. James told me that he would do it for thirty minutes and I said OK. He was a bit rough. At the end of the massage, I thought, "well, I can pay him and go." He then directed me to sit down, and I was confused. I then realized that he wanted to do feet massages to make more money. The down side was he didn't let me know that he was going to do feet massages but I can tell English is not his first language. His coworker told me that total cost would be $70. I decided to give him a big tip for his message. I won't be returning. The day after the massage, I had to get pain killers.