About California Franchise Tax Board
Reviews for California Franchise Tax Board
Write a reviewHours
Monday: 8AM - 4:30PM
Tuesday: 8AM - 4:30PM
Wednesday: 8AM - 4:30PM
Thursday: 8AM - 4:30PM
Friday: 8AM - 4:30PM
Saturday: ClosedSunday: Closed
The California Franchise Tax Board offers services related to MCTR payments and other business tax matters. Some customers have reported positive experiences with staff, particularly at the Santa Ana location, describing them as polite, helpful, and professional. Others have criticized the customer service department, citing difficulties in getting information over the phone. Regardless of the method of contact, customers are advised to be clear and specific with their questions.
I know it takes time to get in touch with them but be patient. There are amazing folks working at FTB. Shot out to Valery from team 1. I’ve never had a bad experience. Be polite, patient, and let them help you. Ps you can check wait times on their site.
I had an absolutely amazing experience.
I want to recognize Mrs Cecilia.
I walked In , no appointment. I never been there before and wsd very ignorant of the process. Lady at front desk was very nice and helpful and scheduled me a same day appointment. I waited aprox 45 min. Went to downstairs to a coffee shop , I received a call to infome me Cecilia they were waiting for me. She realized I was a bit lost and waited for me by the elevator . Walked me inside and helped me with entire process. I was not fully prepared, but was able to guide me amd help resolve all matters.
Made all so extremely easy and efficient.
I must confess, I did not expect such...read full review
It was super fast. 15 mins in n out. Jesse was the person to help me and she was very helpful very professional and was attentive of my concerns and was able to help me with no issues. Drove all the way from Redlands, great experience overall