Reviews for Innovative Dental Concepts
Write a reviewHours
Monday: 8AM - 5PM
Tuesday: 9AM - 6PM
Wednesday: 8:30AM - 5:30PM
Thursday: 8:30AM - 5PM
Friday: ClosedSaturday: ClosedSunday: Closed
Tips
by appointment only accepts credit cards private lot parking bike parking
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Ratings
Google: 5/5 Facebook: 5/5Innovative Dental Concepts
525 Bollinger Canyon Way STE 100, San Ramon
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Love this place! The WHOLE team is friendly, caring and professional. I had such a great experience with Rochelle the hygienist/therapist- lol, she was very thorough, funny, kind and compassionate. Nancy at the front desk was helpful at getting me in right away for a cleaning and looking into my insurance. Dr. Kachalia has a kind demeanor and a gentle touch. Thank you everyone for helping me today!
Ok their service and office is 5 stars, however their dental plan they have is very situational as to whether or not it is beneficial. If you are older and do not have dental insurance and have lots of things you need done orally then I would get it. If you are relatively young and only have minor stuff if anything then I would not get the plan. I get my teeth cleaned every 6 months and that costs about $120 bucks out of pocket without insurance or their in house plan. I signed up for their in house dental plan thinking it was a good idea because I needed 4 cavities filled too. Well the first visit did not count as covered because I was signing up while paying. Ok, fine....read full review
I will be honest, as a prior dental hygienist I am extremely hard on dental offices. I expect a great deal not only from the dentist, but from their staff. This review is more about the staff than the dentistry. I was referred here by several friends after my dentist retired. I saw Dr. Charity Duncan. I needed multiple fillings re-done as the previous fillings were 30 years old. Dr. Duncan was great. She was thorough, explained everything well and was highly competent. I cannot complain about the quality of her work as she did a tremendous job. However, during the course of my work, the person who gave me the initial quote on my work left employment at the office. My...read full review