Bishop Ranch Veterinary Center & Urgent Care is dedicated to providing high-quality veterinary care with a compassionate and respectful approach. The team, led by Dr. Cappelletti, consists of professional and kind individuals who are committed to ethical standards and customer service. They have been praised for their patience and attentiveness to new pet owners, as well as their accommodating nature towards animals with special needs. The building is nice and relaxing, creating a calm environment for pets and owners alike. The clinic's extended hours are appreciated by clients with busy schedules, and their staff is warm, friendly, and extremely informative from intake to payment.
The clinic offers urgent care as a good middle ground between regular vet appointments, which can take weeks, and emergency vets that can be very expensive. Pet owners have found the staff to be super accommodating, especially when helping pets feel comfortable during exams and vaccinations. In difficult situations, such as euthanasia, the staff is empathetic and supportive, providing ample time for pet owners to say goodbye.
Clients have also noted that the staff is understanding when billing issues occur, with staff sometimes waiving part of the fee to help those on a tight budget. Overall, Bishop Ranch Veterinary Center & Urgent Care continues to receive positive reviews for their expertise, caring attitude, and the welcoming environment.
We want to express our gratitude to Anna in the Bishop Ranch Veterinary Center's boarding department. Anna gave special care and support to our daughter's dog, Bluie, and we were his support while they were away for a few days. When we called for information, Anna, not only gave very good updates, she committed and delivered to ensure Bluie received all the attention he needed. Excellent support and job well done. Thanks again.
I want to extend my heartfelt thanks to the wonderful staff at Bishop Ranch Veterinary Center for their part in Juno’s care. From the initial assessments to helping coordinate his treatment, you were thorough, caring, and always precise in your approach. Your dedication to making sure Juno had the best possible care every step of the way made a world of difference. I’m deeply grateful for everything you did to support us during this journey.
Excellent care. From the time I called at 6:15 am till I settled up, professional service and care. Dr. Capelleti was thorough and demonstrated a real concern and care. Our first time there with our new pup. We will be back. Keep up the good work
2000 Bishop Drive, San Ramon, CA 94583
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