One Medical: San Rafael

One Medical San Rafael is a membership-based primary care practice that offers a variety of services, including mental health support, preventive care, and chronic care management. The practice emphasizes convenience with same-day appointments that start on time and 24/7 on-demand care through their app. Patients appreciate the ability to book online and often find enough choices for video appointment dates and times. Many reviews highlight the friendly and accommodating staff, particularly praising Dr. Jessica Pitluk and Dr. Nancy Levine for their thorough and thoughtful care. Patients frequently mention the ease of scheduling appointments, receiving follow-up care, and the quality of clinical care, especially for urgent issues. One patient noted a painless blood draw and quick results, demonstrating the practice's efficiency. The San Rafael office is described as spotless, and the front desk staff, along with lab personnel, are recognized for being friendly and efficient. Some patients specifically appreciate the practice's family-friendly features, such as a dedicated nursing room and stroller parking. Overall, many express satisfaction with their experiences, noting competent practitioners, clear communication, and a positive atmosphere. Despite a few negative reviews, the majority reflect a sense of gratitude for finding a primary care doctor they feel comfortable with and a well-run office.